• Resolved tommy83

    (@tommy83)


    Hello,

    we like your plugin from screenshots so much. It does have meta copy option and many more.
    We read the guide of this order split plugin. But its still not clear if we can handle our case:

    We wanna split a order if a specific product is in order.
    Lets say the AND logic rule is:
    Split order if this products are in order
    Product A AND B.

    So if user make an order with product A and product Z -> they shoud not split the order, because the rule is not fullfilled/not true.

    Now customer create an order with product X, product A and product B
    -> Now we shoud split the order.

    First order shoud contains:
    product X

    Second order:
    product A
    product B.

    Question:
    Is that possible with your plugin? We see that all other plugins for order split can handle AND logic. What about yours?

    Second question:
    You have also have an order meta manager to make sure that all order meta will be copied to second order?

    All the best,
    Tommy

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support B.Ng

    (@baonguyen0310)

    Hi Tommy,

    Thanks so much for your kind words and interest in our plugin — we’re glad you liked the screenshots and the feature set!

    To clarify your question, we assume you’re referring to automatic order splitting, since with manual splitting, you can freely choose which items go into which order.

    Regarding your first question:

    From what you’ve described, your desired logic is:

    Split the order only if both Product A and Product B are present

    If only one of them is present, do nothing.

    Currently, our plugin does not support this type of AND logic condition for automatic splitting out of the box. However, we’re always looking to improve — and this is something we can definitely consider building for you!

    Just to confirm your expected behavior:

    • If a customer orders Product X, Y, A, and B
      → One new order should contain A & B
      → The original order should be reduced to contain X & Y, correct?

    If that’s the intended flow, we’d love to discuss it further and explore implementing it in a custom or future update.

    As for your second question:

    Yes — all order meta is copied to the split orders by default, including custom meta.

    If you want to exclude specific meta keys from being copied, we offer a code snippet for that in our documentation here:

    Excluding Order Meta — WooCommerce Order Splitter

    Let us know if you’d like to proceed with a custom logic feature for the AND condition — we’d be happy to assist.

    All the best,

    Plugin Support B.Ng

    (@baonguyen0310)

    P.S. Great timing!

    We just released a new version of the plugin that includes support for splitting by group products — exactly the kind of logic you described.

    With this new feature, you can now create a product group (e.g., Product A and Product B), and the order will automatically be split only when all products in that group are present. If any one of them is missing, the rule won’t trigger — just as you wanted.

    This should fully cover your use case:

    • Order with A + B → trigger split
    • Order with A + Z → no split
    • Order with A + B + others → A and B go to one order, the rest stay in the original

    You can configure this from the plugin settings under the “Split by Group” option.

    Let us know if you need help setting it up or if you’d like a walkthrough!

    Warm regards,

    The YoOhw Team

Viewing 2 replies - 1 through 2 (of 2 total)

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