• Resolved stephanielebas

    (@stephanielebas)


    Hi,

    I’ve installed this plugin but I have a problem translating it. I use Loco Translate and also tried to edit files via Poedit but I’m facing the same issue.

    I’ve translated every word I wanted to and it mostly appears correctly, excepting the words “months” and “every” on my product page below, but I’ve already translated it and don’t find any other translation which needs to be updated…

    Please see attachments here : https://www.dropbox.com/sh/raj1hn037tjp0m0/AABW_xsyglMQ8US-RFbGYHIea?dl=0

    Could you please help me ?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 11 replies - 16 through 26 (of 26 total)
  • Thread Starter stephanielebas

    (@stephanielebas)

    Plugin Author Clayton R

    (@mrclayton)

    @stephanielebas,

    The assets URL error usually means you have multiple PayPal plug-ins enabled. You need to choose one PayPal Gateway and stick with it.

    The translation is in the file, there isn’t anything else I can do, you will need to ask the developers of your translation plug-in about that.

    Kind regards,

    Thread Starter stephanielebas

    (@stephanielebas)

    Thank you. I don’t understand… I’ve tried both options : Loco Translate, but it didn’t work. Then I’ve disabled it and tried with Poedit, uploading it via FileZilla directly. But the problem remains the same…

    Plugin Author Clayton R

    (@mrclayton)

    @stephanielebas,

    You should contact the developers of the Loco Translate plugin and ask them about it. the string exists, it’s using the proper translation function, and it has a text domain.

    I don’t see that there’s anything else I can do on my end. All the other translatable strings follow the same logic and they work. When I have some time I will translate it using Loco and see what happens.

    Kind Regards,

    Thread Starter stephanielebas

    (@stephanielebas)

    I understand… Unfortunately Loco Translate doesn’t provide help regarding translations not showing “problems displaying individual strings are almost always due to the theme or plugin you’re translating” => https://ww.wp.xz.cn/support/topic/translations-not-showing-4/

    So I’ve tried with other translation tools such as Poedit and also tried with another theme but the problem remains the same. :/

    Plugin Author Clayton R

    (@mrclayton)

    Maybe take a look at their FAQ:

    https://localise.biz/wordpress/plugin/faqs/specific-words

    Per my last response, when I have some time I will try and translate it and see if I run in to the same issue.

    Thanks,

    Plugin Author Clayton R

    (@mrclayton)

    @stephanielebas,

    So the issue ended up being that the software we use to generate translations doesn’t pick up plural forms in the _n() function.

    We added the missing plural forms of the strings and the translations worked in Loco translate. I have committed the changes to the woo-payment-gatway.pot file.

    Kind Regards,

    Thread Starter stephanielebas

    (@stephanielebas)

    Thank you so much ! I’ve just re-installed the plugin.

    Can you just precise me which strings do I have to translate for my “2 months” problem ? In order to be sure that everything is OK.

    Best regards,

    Plugin Author Clayton R

    (@mrclayton)

    @stephanielebas,

    You would search for %s month and in loco you will have the option to translate that string and the plural form which is every %s%s month.

    Thread Starter stephanielebas

    (@stephanielebas)

    Thank you ! The fact is that I don’t see these plural forms while I’m translating the plugin in French… Please see here : https://www.dropbox.com/sh/i27imto5rr1kt6m/AABJfzsAQGWhXOR1KAJd_Vq2a?dl=0

    Hope all of this will be finally fixed soon
    Best regards

    Thread Starter stephanielebas

    (@stephanielebas)

    Well, finally I’ve decided to do it with Poedit directly and everything works perfectly ! Thank you so much for your help !

    Best regards

Viewing 11 replies - 16 through 26 (of 26 total)

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