Hi,
When WordPress updates a plugin, no plugin code is run. WordPress just:
a) downloads the zip
b) unzips the zip
c) moves the unzipped files into place
As such, there’s nothing a plugin author can do to improve (or worsen!) the process, since a WP plugin doesn’t do anything as part of the upgrade process; it’s all handled inside WP core.
More info here:
https://updraftplus.com/faqs/wordpress-crashed-when-updating-updraftplus-what-can-i-do/
David
David,
So what can we all do to resolve the problem?
Is there specific advice you can offer a hosting service as a solution or workaround?
Is there a change needed to WordPress to avoid this problem?
At this time, only Updraft Plus fails in this way.
My other plugins update without any problems.
There’s a bug in the WordPress bug tracker for how it handles plugin updates, here – https://core.trac.ww.wp.xz.cn/ticket/33571 .
To investigate why you have a problem on a particular setup, you’d need the cooperation of the server admin of your webserver. 1&1 are the worst offenders we see in our support channels in terms of inadequate resource provisions for common operations, so, I’d place my money on it being the server deliberately killing it off when resources are tight – but, you can’t really get a definitive answer unless you have a server admin willing to co-operate on an investigation.
David,
Thanks for providing the WordPress bug tracker reference.
I’ll also open a (another) support ticket with 1&1, but I don’t expect their “experts” will have any idea how to resolve this problem.
Thanks,
Wayne
