Wizard Sessions issue

  • Resolved derikitz

    (@derikitz)


    1 month, 1 week ago

    Whenever you try “I need help with support” it starts the wizard session, but then what if the user either cancel’s or just refreshes the page? It then shows you the same wizard options, except it’ll give you an error and on the console you’ll see this:

    View post on imgur.com
    View post on imgur.com

    The issue is the wizard session was started, but never finished and yet you’re not able to cancel nor finish it after that.

    Would you please check.

    Also in the backend, related to Wizard Trigger Phrases, the phrases that have ‘ in them will be saved multiple times whenever the wizard is saved/updated.

    View post on imgur.com

    • This topic was modified 1 month, 1 week ago by derikitz.
    • This topic was modified 1 month, 1 week ago by derikitz. Reason: adding additional image
    • This topic was modified 1 month, 1 week ago by derikitz. Reason: added additional issue/concern related to the wizard session

    The page I need help with: [log in to see the link]

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  • Plugin Support m4xw3ll

    (@m4xw3ll)

    1 month, 1 week ago

    hey @derikitz,

    Thanks for reaching out and I’m happy to take a closer look for you, but I’m not allowed to provide support here for pro add-ons – its against the WordPress directory terms of service.

    Please open a support ticket on MxChat, submit a contact form on MxChat, or email me.

    Thanks,

    Maxwell

Viewing 1 replies (of 1 total)

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