0zeroinfection0

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  • Forum: Plugins
    In reply to: [Videopack] Thumbnail display blank
    Thread Starter 0zeroinfection0

    (@0zeroinfection0)

    6 years ago

    If it helps when they generate a thumbnail and file I just a URL off.

    /wp-content/uploads/2020/06/002-1_thumb1.jpg?1427409115

    Sometime it just says….
    ?1427409115

    I understand it’s a free plugin but happy to pay for your service if you can fix.

    Forum: Plugins
    In reply to: [Videopack] Thumbnail display blank
    Thread Starter 0zeroinfection0

    (@0zeroinfection0)

    6 years ago

    Hello,

    It’s a front end uploader.

    But I have also tried from admin panel and adding video media upload and get same issues both ways.

    Thanks

    Forum: Plugins
    In reply to: [Videopack] Thumbnail display blank
    Thread Starter 0zeroinfection0

    (@0zeroinfection0)

    6 years ago

    Hello,

    Thanks for response.

    It shows a blank white image in top left and has a icon which shows a piece of paper with a cloud and hill in it.

    Haven’t set it to import a watermark in the images. Only video overlay.

    If I manually navigation to the thumbnails URL generated it all shows blank image.

    Tired setting it to create various number of thumbnails and does same everytime.

    Tried setting it to generate thumbnails at all percentage as well as 0 percent and set to create 10 images.

    If I go into the video file and delete unknown images. I can manually generate and that works.

    It’s as though it cannot read video on auto generate the create thumbnail.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)