Andre Gagnon
Forum Replies Created
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Forum: Plugins
In reply to: [Presto Player] Video Size AdjustmentGreat! Thanks so much for your purchase. I hope you enjoy the latest update! 🙂
Forum: Plugins
In reply to: [Presto Player] Mail Catcher won’t work full screenThanks! Not sure why that’s happening exactly. We don’t alter scroll position here. But thanks for reporting.
Forum: Plugins
In reply to: [Presto Player] Mail Catcher won’t work full screenHi There,
Thanks for your patience. We just pushed out a fix for this. Can you update to 1.5.15?
Forum: Plugins
In reply to: [Presto Player] Video Size AdjustmentAh, that’s right. And sounds good. Please let me know if you need any assistance with it.
Forum: Plugins
In reply to: [Presto Player] Muted Autoplay Preview not working iOS (pro version)Hi There,
Muted autoplay doesn’t work on iOS devices as of now. This is because iOS devices require special rules since iOS is a super privacy focused browser. While muted autoplay is allowed on iOS, clicking “play” using our player does not work, since the browser requires a direct tap on the video object. We’re working on it to find a solution.
Forum: Plugins
In reply to: [Presto Player] Video Size AdjustmentHi There!
Thanks for reaching out! We do display your videos in the same format and aspect ratio of the original, so if your video is tall and skinny, it will be tall and skinny when it’s played in the player.
However, if you want to change this, you can do something like this under Presto Player > Settings > Custom CSS:
.plyr video { max-height: 75vh; }This will make sure the video will never be taller than 75% of the viewport height.
Forum: Plugins
In reply to: [Presto Player] Usage outside WordPressHi There!
Thank you for your interest in our product and for writing in!
As of now, we don’t have a non-WordPress version, and we don’t have any plans to develop one.
Maybe if we get a considerable amount of requests in the future, we’ll consider developing other versions.
I hope this information helps.
Let me know if you had any further queries.`
Forum: Plugins
In reply to: [Presto Player] Mail Catcher won’t work full screenAh, thanks for letting us know. It think this is a bug in the email collection that’s not closing fullscreen. We’re currently working on a fix for this.
Forum: Plugins
In reply to: [Presto Player] Private video is not showingI am seeing a few javascript errors not related to our plugin, but they could interfere with other javascript loading. Can you first try clearing your CDN cache in case something is cached here?
Forum: Plugins
In reply to: [Presto Player] Dynamically Load js exclude not workIt may be related to the CDN. We preload a few of our dynamic javascript files, and if your CDN does not have CORS headers for javascript files, this can happen. Are you running a CDN?
Forum: Plugins
In reply to: [Presto Player] Dynamically Load js exclude not workHi There!
Thanks for reaching out! I see you’re using mp4 files – it sounds like maybe there are not optimized for web viewing. This can cause stuttering and start/stop issues (especially on mobile) since it likely means that your video is encoded with the header file at the end of the file. This means that in order to understand the video, your browser would first need to download the whole file to get to the header part.
In order to work around this, always make sure that when encoding your video, you use a web optimized presets. This will make sure your video file is prepared and optimized to be delivered in a web browser.
https://prestoplayer.com/docs/how-to-optimize-video-for-smooth-website-playback-using-handbrake
Let me know if you need any assistance with this.
Forum: Plugins
In reply to: [Presto Player] Private video is not showingHi There!
Thanks for reaching out. Huh, it seems to be loading for me.
https://share.getcloudapp.com/rRubLkoL
Are you doing any sort of caching for logged-in users?
Forum: Plugins
In reply to: [Presto Player] vast xml link not supported !!Hi There!
Thanks for reaching out! And thanks so much for the feature requests. Quite a bit of this is already on our roadmap, but I’ll share this with our internal team, too.
Anything else, please let me know.
Forum: Plugins
In reply to: [Presto Player] Videos are not showing in block editorHi There!
Thanks for reaching out! I see you have a Pro license – we may need to take a closer look to see why things aren’t loading for you. Can you reach out to support @ prestomade.com? We can get you sorted. Thanks!
Forum: Plugins
In reply to: [Presto Player] remote m3u v. m3u8 playlist supportHi There,
It’s not something that’s currently supported in our player, but we hope to add more live streaming capabilities in the future.
Cheers,