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Forum: Fixing WordPress
In reply to: Loading Problemsemaystudio, you can do this via your hosting provider’s control panel or via FTP. Please consult:
https://ww.wp.xz.cn/plugins/wp-super-cache/
w/special attention to the heading entitled “IF ALL ELSE FAILS AND YOUR SITE IS BROKEN”.I’m confused. What’s orange cowboy? Your site, when accessing it via the url you provided, says nothing about orange cowboy. Something does not look quite as I would expect here.
Hello, thehipgurusguide, & welcome. I think you’re actually logged into your wordpress.com instead of your site’s dashboard. If you log back into your site & pick the option to log in w/your username & password, that should solve the problem.
Forum: Fixing WordPress
In reply to: Loading ProblemHi, semaystudio, & welcome. I see you’re running a caching plugin. I personally think you’d be far better off disabling it until you’ve developed your site, as these sorts of plugins can prevent you from seeing your changes. Please try that & see if it works.
Forum: Fixing WordPress
In reply to: Plug ins missing, posts not posting on facebookHello, thepeoplesmovies, & welcome. Thanks so much for providing an url. It’s incredibly helpful.
Have you tried, on a temporary basis, to switch to a default theme (they begin w/the word ‘twenty’), & disabling all plugins? I do see that you’re running wp total cache, & caching can cause these types of problems. You may wish to clear your cache content, both in your browser & on your server to see if that resolves the problem. You may also wish to consult any error logs in your wordpress folder(s) (they’re often called error_log or error.log). Your hosting provider’s control panel may also display site errors as well.
Forum: Fixing WordPress
In reply to: VirusPatrick, much as victims like to think that a hack is personal, the truth is that it generally is not. This is the #1 question I get asked by victims when I’m helping them fix their hacked sites. 1 of the real problems is that people tend to underestimate the value of their websites. Spammers can take the site owner’s bandwidth to spread their spammy messages, they can infect the site’s visitors w/malware like ransomware or pay-to-click, they can send emails from your server until it gets a bad reputation, at which point they go elsewhere, they even hide their messages to humans & only display them to search engines, which seems like was the case w/your site.
If you’re sure the site is clean, ask Google for a reconsideration. They generally get back in a week or less. It’d be good to get your site off their blacklist.
If I ever get to Argentina, I’ll be sure to look you up & stay a night. But I want to go to Norway & Isreal first, & I doubt even those trips will happen, so don’t hold your breath or you might turn blue lol. Nonetheless, I wish you great & abundant success w/your hostel, & that includes your website. Protect it by making strong passwords, keeping it updated, & use plugins & themes whose code has been well maintained, & you should be good to go. & don’t hesitate to come back here or to the Spanish forum if that’s more comfortable if you need help.
Forum: Fixing WordPress
In reply to: VirusPatrick, yo puedo leer Espanol. Perro no hablo o escribio mucho. Lo siento. You can, if you wish, receive support in spanish at es.ww.wp.xz.cn/support.
The hackers planted a shell on your server, which meant they could take total control. These filenames were part of it. These sorts of hacks often occur because the website wasn’t updated, old themes and plugins that had security problems were being used, or passwords were weak. Please do consider changing passwords to your hosting control panel, WordPress dashboard, & WordPress database, if you haven’t already done so, & please consider installing a plugin like Wordfense to prevent such occurrences in future. These steps will protect you, & also protect others from becoming victims of the criminals.
Forum: Fixing WordPress
In reply to: Changed my URL and now I cannot get into my adminHello, kdondalski, & welcome.
An article regarding this is here:
https://codex.ww.wp.xz.cn/Changing_The_Site_URLThe best thing to do, if you feel comfortable, is to use PHPMyAdmin or similar to edit the options table of your database to change the url back. You’ll need to do that in both the homeurl & siteurl entries.
In case that’s not something you feel comfortable with, then you can open your wp-config.php & type in (or cut-&-paste), the following:
define(‘WP_HOME’,’http://kimberlydondalski.com’);
define(‘WP_SITEURL’,’http://kimberlydondalski.com’);Note that once you’ve done that, you’ll no longer be able to change the url in your dashboard. If you’d rather use the first method but are a bit skiddish doing that, you could post a job on http://jobs.wordpress.net, probably under general. Make sure you trust whomever you hire, as they’ll need access to your hosting control panel. I wouldn’t offer to pay more than $25.
Forum: Fixing WordPress
In reply to: VirusHello, Patrick, & welcome.
Several things, I think. Firstly, it does appear that there is some author scanning of your site occurring. I would personally suggest installing a security plugin like Wordfense, as 1 of its functions is to limit the number of times someone can attempt to log into your site w/incorrect credentials. You can search for new plugins on your dashboard using keywords like “limit logins” if for some reason Wordfense isn’t your cup of tea.
I would further suggest changing your hosting provider’s control panel, database, & dashboard passwords following recovery of your site if you haven’t done so already. Make sure those passwords are very strong–& remember longer is better. You can get a password manager to remember them for you. Remember to update your database password in your wp-config.php file once it’s changed.
Lastly, when I searched on Google for:
site:hosteltromen.com
I got some pretty suspect results. I’d highly recommend you consider joining Google’s Search Console (formerly webmaster tools) at google.com/webmastertools. You’ll need to verify your ownership of the site via whatever method you can. Once you’ve verified ownership, check both the ‘security issues’ & ‘Search Traffic’ > ‘manual Actions’ tabs. It will tell you if there is suspicious content. If you’re sure that your site has been cleaned, feel free to request a review from Google.Please let us know if this helps.
Forum: Fixing WordPress
In reply to: change of URL lost access to dashboardHello, seth10, & welcome. First, thank you so much for providing a site url. I suspect you have no idea how incredibly helpful that is to the support forum volunteers trying to help you. Wish everyone would do likewise.
There are a couple ways you could do this. The best way, most likely is to use something like PHPMyadmin to edit the wp_options table of your database (that’s the default table name, your prefix, ie, whatever is before the underline, may differ). You should export all the tables first as a backup. PHPMyadmin or a similar program is generally provided in your hosting provider’s control panel.
If you don’t feel comfortable doing that, then you can open your wp-config.php file & add the following lines above the “stop editing, start blogging” part.
define(‘WP_HOME’,’http://example.com’);
define(‘WP_SITEURL’,’http://example.com’);
where example.com should be replaced by myenglishupdate.com.An article for your reference is here:
https://codex.ww.wp.xz.cn/Changing_The_Site_URLPlease note that if you use the 2nd method, you’ll not be able to change your site url in the dashboard anymore.
Forum: Fixing WordPress
In reply to: Migrated Site and now getting very Slow Page Loads (gmetrix)Hello, spirodave, & welcome. Were you using some sort of advertising on your previous site, particularly w/AdRole?
Forum: Fixing WordPress
In reply to: Unable to see page links via Home pageHello, Lorraine, & welcome. First, thanks so very much for providing an url. That is incredibly helpful–likely more than you realize.
I’m actually seeing several pages up there, so I’m wondering if perhaps you’re using a caching plugin? If so, I’d suggest you disable it till after you’ve finished your site, as these plugins tend to interfere w/you seeing your changes.
Forum: Fixing WordPress
In reply to: Database errorsNo worries, @dododog, just feel welcome here & forget the clerical stuff. Glad you got your issue resolved–that’s what’s really important. It’ll close on its own eventually. Good luck w/your endeavors.
Forum: Fixing WordPress
In reply to: Database errors@dododog, if you’d please be so kind as to just mark the topic as ‘resolved’, that’d be good. Thanks. Glad the update worked for you.
Forum: Fixing WordPress
In reply to: The connection was resetWell, marnster, consider me now officially relieved–though as I stated previously, since I have no official status, it all officially means nothing. It was just unlike any hosting attack captcha I’d ever seen, so I was concerned. Congratulations on taking an extra step to secure your site! It demonstrates a great deal of care & responsibility on your part. Wish all website owners felt likewise.
What I’d like you to do next then is to FTP a .zip or .tar download of WordPress up to your site. Usually these are packaged inside a directory called wordpress, so you’ll need to move/copy all the files/folders contained in the wordpress folder to your web root. Updating just some files may or may not help, so the objective here is to update completely.
If that doesn’t work, we have more tricks up our sleeves, but let’s try the most obvious & simplest things first & advance from there if those aren’t the problem.