Forum Replies Created

Viewing 15 replies - 616 through 630 (of 1,808 total)
  • Marnster, to add to my reply, I just discovered, rather by accident, that if you hit the escape key, a real WordPress login screen appears. This really is beginning to look somewhat suspicious, ie, if you entered your credentials on that first screen, it may be sent to somewhere you never intended it to go. Consider me officially concerned–not that my concern means anything official. But I am deeply troubled.

    & this is why I requested a site url, as w/it, I believe I’ve found the reason–though not necessarily the cause–of your difficulty. This actually is not an issue w/WordPress itself, as this is not a WordPress login screen. You’re actually being asked for a username & pw separate from your WordPress. Either this is done by a plugin you’ve installed, your host has erected it in response to an atempted brute force attack, in which case it should’ve provided the credentials, or your site’s been compromised. Please contact your hosting provider immediately to determine whether they’ve added an attack captcha to your site. Also, please tell us the plugins you’re running in your next response, & please paste your .htaccess file.

    Hello, marnster, & welcome. I’m really sorry you’re having this issue–I know how annoying these sorts of things can be. Before giving up, however, let’s try a few things.

    First, it would really be helpful if you’d provide us w/your real site url. This allows for the forum volunteers to have a look & possibly gain insight as to what the problem may be.

    In situations like this, the cause is sometimes simply that the update did not complete successfully. In such cases, uploading the files manually solves the problem. This can be done, either via your hosting provider’s control panel or via FTP (& hopefully secure FTP).

    Lastly, is there any difference between using yoursite/wp-admin & yoursite/wp-login.php? I think were I you I’d eliminate the url changes from wp-config.php, though I commend you for trying that.

    If these steps don’t work, then please share w/us what sort of hosting you have, ie, Windows or Linux, & whether it’s shared, VPS, or dedicated. If you’re unsure, perhaps ask your hosting provider, though again, providing us a site url may help us answer those queries.

    Understood, elizabethwolf. Feel free to view my user profile. Ultimately I think the best solution is to edit the database, but that should be backed up prior to doing so, unless there’s no content & you feel ok about blowing the site away if things go weird.

    Hello, Hyflex, & welcome. You should not have any php files at all in your uploads folder. Zip. 0. Zilch. Please check your uploads folder for any Php files & delete them promptly.

    Were I you, I’d check the following options in Wordfence & run another scan. Note that this is an exception, & you can feel free to turn some of these off once you’ve finished scanning, &/or cleaned the site as needed. Most are not checked by default.

    *Scan theme files against repository versions for changes
    *Scan plugin files against repository versions for changes
    *Scan wp-admin and wp-includes for files not bundled with WordPress
    *Scan for admin users created outside of WordPress
    *Scan files outside your WordPress installation
    *Scan images, binary, and other files as if they were executable

    Most plugins, etc, do not use base64, so if you’re seeing some, that may be suspicious.

    Please, in future, enclose your code in , as in:

    line 1
    line 2
    line 3

    Thank you.

    You also don’t provide a site url, which may have proved helpful in diagnosing the problem.

    Hello, goviral, & welcome. Please go to ‘Settings > Reading’ & set your home page to display posts. That should solve your difficulty.

    Hello, elizabethwolf, & welcome. Don’t you just hate it when stuff like this happens? When I was a WordPress newbie, I did it too. Here’s how you can get out of your situation.

    There are actually several methods. I’m going to provide what I feel are the 2 easiest ones for a beginner.

    The article is here:
    https://codex.ww.wp.xz.cn/Changing_The_Site_URL

    I suggest you look at headings 1.1 & 1.4 there. Please don’t hesitate to ask any questions if you feel stuck.

    Hello, brandoncellura, & welcome. 1st, thanks for giving us your site url. I don’t think you even come close to understanding how helpful that is.

    Having said that, I have more questions than answers for you at this juncture (how helpful am I, right?), but perhaps I can point us in the right direction.

    Please open your wp-config.php file, either via FTP (preferably secure FTP) or via your hosting provider’s file manager & change wp-debug from ‘false’ to ‘true’. This is a serious security risk, so please change it immediately when you’re done, but then try to upload a pic or change a widget & see if you get any visible errors. Please let us know if you have questions regarding how to do that.

    Next, please check your folders & see if you find any files called error_log or error.log. Open these, & see if they contain recent errors that may provide us w/clues as to what may be occurring. You can paste them into your next reply, if present. Again, you can do this either via FTP or Godaddy’s file manager.

    Next, I somehow don’t think Godaddy has this, but please check to see if your control panel has an aplet that provides you w/server error logs. Again, if so, feel free to paste the errors in your next response.

    I think there are a few questions you’d do well to ask Godaddy. That’s especially true if you find no way to access any server error logs. You should ask them to tell you if there are errors on your server, when they occurred, & their nature. If they can send the logs, so much the better. You should also ask your version of Php, your memory limit, your max upload size, your max post size, & your max execution time. You may also wish to determine the size of your database, though I’m not altogether sure that’s an issue at this juncture. Lastly, please ask if _mod_security is on, & whether your server is firing on any rules they have enabled.

    That ought to keep you busy for the time being lol. Hopefully, however, the results can point us in a direction that can help us track this all down.

    I actually did try to scan your site using Sucuri, & it gave me an http error, so–yeah–something isn’t quite right. I also tried to access your bio & got a 404, but then was able to access it a minute or so later. That’s often a resource issue, & you might wish to check in your control panel if your site’s resources have been limited recently, assuming such an aplet is present. These things are on my server, but I just don’t know about others.

    Looking forward to hearing back. Best of luck.

    Forum: Fixing WordPress
    In reply to: Page Not Found

    Hi again, gamastin. If you didn’t empty the trash, the permalink is still being held by WordPress in the event you choose to restore the post. The way to release it is to empty the trash. Perhaps that will help for next time.

    Forum: Fixing WordPress
    In reply to: Database errors

    Hello, DodoDog, & welcome. It would actually be better if you start your own topic regarding this, as this topic hasn’t been responded to for some time, & the only reason I’m doing so now is because I forgot to unsub from it. Always better to start your very own personal topic.

    Please update your Woocommerce & see if the problem disappears. If not, again, please post a new topic, to include your site url, your theme name, & your versions of WC & WordPress. You may post a link here if you wish so that the topic can be referenced. Either I or 1 of the other forum volunteers will be glad to help.

    Forum: Fixing WordPress
    In reply to: Page Not Found

    Hi, gamastin, it’s a troubleshooting measure. We strip things down to bare bones, then we begin activating things 1 by 1, trying to reproduce the problem. When we do, then we’ve isolated the cause, & the solution becomes evident. I don’t know what sort of engineering you do, but I suspect perhaps similar procedures apply in your line of work?

    The .htaccess file is a hidden file. You can view it using an FTP client or via your hosting provider’s control panel. Make certain options to view hidden files are checked, if present.

    Your memory limit is pretty low. I’d raise it to 128, if possible. You can do this by adding the following line to your wp-config.php file:
    define( ‘WP_MEMORY_LIMIT’, 128M’ );

    Do you have any caching on the site, perchance? Also, in your hosting control panel, there may be an aplet w/which to view site errors. If present, this may also prove helpful.

    Lastly, do you have shared, VPS, or dedicated hosting?

    Forum: Fixing WordPress
    In reply to: Page Not Found

    My comment about it not being a link I’m used to seeing is not applicable, of course, if you’re using an URL shortener.

    Forum: Fixing WordPress
    In reply to: Page Not Found

    Hello, gamastin, & welcome. Your post address is relevantrandd.com/s4q3/. That does not look like a WordPress url I’m used to, especially if your permalink structure is postname. Let’s try going into settings > permalinks, change permalinks back to default, then saving. Again go back to ‘settings > permalinks’ & change the structure back to postame & save. Let’s see if it helps. If not, we’re going to have to look at some decidedly less desirable possibilities. Also, please post your .htaccess file here, if available. You can enclose it in , as:

    line 1
    line2

    Have you tried, as a temporary measure, deactivating all plugins & switching to a default theme (they begin w/the word twenty) to see if that helps?

    Hello, msailaja, & welcome. There’s a lot you don’t tell us, & w/o the information, we really can’t help much.
    1) Please provide site url;
    2) Are you on shared, VPS, or dedicated hosting?
    3) Do you use Linux or Windows for your hosting?
    4) What error message, if any, are you receiving when trying to update/add plugins or themes?

    It checks for a broad spectrum of malware, Andrea.

Viewing 15 replies - 616 through 630 (of 1,808 total)