Adnan Haque (a11n)
Forum Replies Created
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Forum: Fixing WordPress
In reply to: No option to install pluginHi again @gkvaughn!
Based on the screenshot, it is indeed a multi-site. You can manage plugins in My Site -> Network Admin -> Plugins (wp-admin/network/plugins.php). Multisite is intended for multiple sites using the same WordPress installation. So, all plugins need to be installed for the whole network of sites.
For standard use cases and when you do not require multiple sites, it’s much easier to use a simple site.
Forum: Fixing WordPress
In reply to: No option to install pluginHi @gkvaughn !
Do you have any custom code placed in your theme’s functions.php or your wp-config.php that might remove the plugins menu? If not, it could also happen if you have a multisite setup and you are currently not in the network admin.
Forum: Fixing WordPress
In reply to: Export Tool NOT WorkingHi @mickey65!
Could you import the exported file into a new, empty WordPress site to see what might be missing and whether any pattern emerges? Also on the XML to Word converter, what error do you see?
Please narrow down the problem to something specific. For example, if you can identify a single post that gets skipped/breaks from the export file and the same post content reliably causes the export problem in a fresh site, that’s much easier to work with.
Forum: Fixing WordPress
In reply to: Unable to login to WordPress Admin siteHi there!
It seems like the error is being caused by one of your plugin.
Next step would be to rename the offending plugin. Using FTP, or any other mean, go into wp-content/plugins and rename js_composer directory to something else, e.g. js_composer.old. When you try to login to wp-admin after that, it should automatically disable the plugin and the error should go away. After that, you can try to install a fresh copy of the plugin. If you encounter the error again, contact the plugin developer.
Forum: Fixing WordPress
In reply to: How to make a footer underneath a Photo visible on a Phone?Jetpack carousel is styled in a way that it hides it on phone. You can override this by adding a little bit of custom CSS.
If you decide to use this, make sure it still looks good with longer captions.
@media only screen and (max-width: 760px) {
.jp-carousel-info-footer .jp-carousel-photo-title-container {
display: block;
}
}Forum: Fixing WordPress
In reply to: Widget da área “Home Middle Asibe” sendo renderizado no “Footer 4”Please disregard what I said earlier. @threadi has the correct suggestion in this case.
Forum: Fixing WordPress
In reply to: Widget da área “Home Middle Asibe” sendo renderizado no “Footer 4”Hi @familia07!
It’s hard to guess what might be the problem without currently seeing it. To me, they do appear on the side. https://cloudup.com/cZwcUl0iomB
If you are sure it’s a theme issue, the support forum for News Portal theme would be the correct place to post this question.
Hi @anonymousconservativeblog !
I was trying to manually access the xmlrpc.php endpoint on your site. On first try the response seem to be what’s expected. But, after a couple attempts it seems to get blocked. That leads me to think there is some kind of firewall here.
Any chance you have a firewall or security plugin like Wordfence or Sucuri? If so, that might be blocking Jetpack. To test, try temporarily disabling the plugin and reconnecting Jetpack. If that solves the issue you may need to whitelist Jetpack’s IP addresses on that firewall.
Please let us know how it goes.
Hi @haikhung !
Could you please share more details about the unsafe implementation warning to provide context? What tool is flagging it, and exactly what is it sharing as details?
To answer to your questions:
- It’s not required by Jetpack, in fact, it is not added by Jetpack. It’s added as part of your hosting plan. So, it is not required for any Jetpack functionality.
- There is no toggle for it. But, you can disable it by adding the following to a functionality plugin on your site:
remove_action( 'wp_footer', 'wpcomsh_footer_rum_js' );
remove_action( 'admin_footer', 'wpcomsh_footer_rum_js' );Thank you!
Hi @asifshahzaad!
Here is a guide about troubleshooting, but it’s a bit old. So, some of it may not match the plugin version you have installed.
Please explain what features do not activate as expected. Please describe what you expected and what happened instead. Please include screenshots and screen recordings when relevant.
Forum: Everything else WordPress
In reply to: Plugins README and MarkdownForum: Plugins
In reply to: [Health Check & Troubleshooting] Function _load_textdomain_just_in_time errorThe error you have pasted is coming from a different plugin.
However, I do understand that this plugin also has the same issue. There is already an open issue about this with the developers on GitHub.
Forum: Fixing WordPress
In reply to: Error messageHi @wattaman !
Excellent question! Ideally the files should be statically served from
wp-content/boost-cache/static/for maximum performance. However, sometimes that is not possible due to a server configuration issue so it falls back to the dynamic URLs you mentioned. If you are on WordPress.com, even though the files may appear dynamic, they are cached and served statically.Here we have a guide to serve the files statically for other hosts: https://jetpack.com/support/jetpack-boost/troubleshooting-concatenated-css-or-javascript-delivery-methods/
I hope it helps you resolve this issue. Let us know if you need further help or clarification.
- This reply was modified 1 year, 1 month ago by Adnan Haque (a11n).
There is probably a PHP error during uninstall. Another potential issue could be that the uninstall is timing out while deleting the transients since there is so many of them.
Can you check your PHP error log and share if you see any relevant errors? I would suggest deleting the transients manually. But, since the module is not turning off now, I wouldn’t recommend that.
Please reach us out at https://jetpack.com/contact-support/?rel=support&hpi=1 and mention this thread. We’d like to take a closer look at your site.

