ahmeddr
Forum Replies Created
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Thank you, @archangel76!
We are currently working on this and will do our best to provide a fix as soon as possible.
Hi @archangel76 ,
Thank you for reaching out and for sharing the details of what you have already tested.
I was able to replicate the issue on my end as well. From what I can see, this is compatibility issue between Advanced Ads and the latest WordPress 7 editor.
The issue seems to affect the Advanced Ads block specifically when it is inserted through the block editor interface between blocks. The post content itself is not actually deleted from the database, as a simple page reload will bring it back.
We will investigate this further and prepare a fix. Until we release an update, there are two possible workarounds:
The first option is to temporarily downgrade WordPress to the previous version where the block editor still works as expected. The easiest way to do that is by using the “WP Downgrade | Specific Core Version” plugin. After installing it, you can go to Settings > WP Downgrade, enter the previous WordPress version, save the settings, and then go to Dashboard > Updates to reinstall that version.
Please make sure to create a full backup of the site and database before downgrading WordPress.
The second option is to insert the Advanced Ads block manually through the Code Editor. To do that:
- Open a post in the block editor.
- Click the three-dot menu in the top-right corner.
- Switch to Code Editor.
- Add this block markup at the position where you want the ad block to appear:
<!-- wp:advads/gblock /-->- Save or update the post.
- Switch back to the visual editor.
After switching back, the Advanced Ads block should appear in the editor and can be configured from there.
I’m sorry for the inconvenience. We will work on a fix as soon as possible, and I’ll let you know once we have an update or patch available.
Thank you!
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] [Customer] Error on ads quick editHi @michael-travan,
Thank you for your feedback and patience.
We have fixed the quick edit error in the latest release.
Regarding the UX change for expired ads in ad groups, I have shared the details with the team, and we will consider it when we work on improving the ad groups page.
Please note that this may take some time before it is ready, so we kindly ask for your understanding.
Thanks again!
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Duplicate ad labels after 2.0.21 updateHi @noboxjoakim ,
Thanks for reaching out!
We have already prepared a fix for this issue but the release might still take some time.
You can replace your current Advanced Ads core plugin with the patched version below to get the fix:
https://drive.google.com/file/d/1XyJEwinxCodAOo-U20jhwkEGBg6Q_km5/view?usp=sharingTo install the patched version, please follow these steps:
- Deactivate all Advanced Ads add-ons.
- Deactivate the current Advanced Ads core plugin.
- Install and activate the patched version from the link above.
- Reactivate the Advanced Ads add-ons.
- Please make sure not to reactivate the previous version of the core plugin.
Otherwise, if you prefer to wait for the official release, you can temporarily disable the Ad label option for any placement that is delivering an ad group:
Have a great day!
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Open ads link in a new windowHi @zebullon,
Thank you for your reply!
The Advanced Ads option to open links in a new tab only works with regular image ads. We cannot modify AdSense ads, as this is against AdSense policies and may result in the suspension of your account.
Linking your AdSense account with Google Ad Manager is soething you do in your GAM account outside the scope of the Advanced Ads plugin. You can follow Google’s instructions here to do so.
Once AdSense is linked to your Google Ad Manager account, you can follow Google’s instructions here to set ads to open in a new tab or window.
After that, you can use our Google Ad Manager add-on to implement the Google Ad Manager ad units on your site.
Please note that these are Google features, and we cannot enforce or modify them in any way.
Thank you for your understanding!
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] ADvanced Ads tracking bugHi @carlgrnn ,
Thank you for reaching out and sharing the error details with us.
We will investigate this and work on a fix as soon as possible.
Please note, however, that the Advanced Ads core plugin should not be disabled before its add-ons. If you want to disable Advanced Ads, please always deactivate the add-ons first, and then deactivate the core plugin last. Advanced Ads add-ons require the core plugin to function correctly, and keeping an add-on active while the core plugin is disabled may cause errors.
In your case, please re-activate the Advanced Ads core plugin first. You should then be able to deactivate the Tracking add-on, as well as any other add-ons, without issues.
If you run into any further issues, please contact us via our support form. Due to ww.wp.xz.cn forum guidelines, we are not allowed to provide support for paid add-ons here.
Thank you again for reporting this.
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Open ads link in a new windowHello there,
Thanks for reaching out!
Yes, Advanced Ads allows you to set ad links to open in a new window.
You can find this option under Advanced Ads > Settings > General > Layout / Output > Open links in a new window.
With the free plugin, this option works for all Image Ads. The Tracking add-on extends this functionality to ads using the Plain Text and Code and Rich Content ad types.
Please check this manual for more information: https://wpadvancedads.com/open-ad-in-new-window/#Open_all_ads_in_a_new_tab_by_defaultThank you!
Best regards,
Hello @4kfilme,
Thank you for your patience, and sorry for the delayed response.
Could you please confirm whether you are still seeing the deprecation messages after updating to the latest releases?
If the messages still appear, please share a screenshot showing where you see them, or the steps I can follow to get them, so we can take a closer look.
Thank you!
Have a great day.
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] adlabels not shown in 2.0.18Thank you for your patience and understanding @simsn!
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Statistics not loading correctlyHello there,
Thanks for reaching out!
I’m sorry to hear about the issue with the statistics page.
We fixed some issues related to these statistics views in the latest version of the add-on, so please first make sure that you are running the most recent version.
If you are already using the latest version and the issue still occurs, I kindly ask you to contact us through our support form here and include a few more details, along with screenshots or a short screen recording showing how to reproduce the problem(s).
Since this concerns a paid add-on, I am not able to provide detailed support for it here in the ww.wp.xz.cn forum, as this would go against the forum guidelines. Once you contact us through the form, I’ll be happy to continue assisting you there.
Thank you!
Best regards,
Hi @ckush ,
Thank you for the detailed report and for taking the time to investigate this.
We were able to reproduce the issue on our side, and we’ve confirmed that it needs to be addressed in Advanced Ads. Our team will work on a fix in the upcoming development cycle.
I kindly ask for your patience and understanding while we work on this and make the release ready.
Thank you!
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Fatal error in Ads Quick EditHi there,
Thank you for your patience!
This error has been fixed in the latest releases. Please update to the newest available versions, and the issue should be resolved.
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Permissons to edit adsHi @fantasysixpack,
Yes, this is a Pro feature. You can find more information about it in this article.
If you have any further questions, please feel free to contact us through our support form here.
Have a great day!
Best regards,
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Duplicate ad labels after 2.0.21 updateHi Gerald,
Thank you for taking the time to share your feedback.
We understand that recent changes have caused frustration, especially as someone who has been using Advanced Ads for many years. We truly appreciate your long-term trust in the plugin and the high standards you expect from it.
Please rest assured that we take this kind of feedback seriously. Stability and reliability remain very important to us, and our team is reviewing the reports we have received to better understand where improvements are needed.
We are also continuing to refine our development and release process to make future updates as stable and smooth as possible for our users.
Regarding the ad label behavior you reported, a fix has already been prepared and sent to you directly. As a temporary workaround, disabling the ad label option within the placement settings should result in only one label being displayed for that placement.
For any further feedback or questions, please feel free to reply directly to the email I sent you.
Thank you again for your patience and for sharing your experience with us. Feedback from long-time users is very valuable, and we genuinely appreciate it.
Best regards,