Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Clever Digital

    I had exactly this issue and tried many things
    I posted a request for help and got nothing

    As this is a new site, I suspect you may have the same problem that I finally discovered an answer for

    Go to your cPanel, go to PHP versions, look for extensions and make sure “mbstring” is enabled

    This fixed my issue immediately and I have tried it with both PHP 5.6 and PHP 7.2

    Alan Rands

    Thread Starter alanrands

    (@alanrands)

    I tried again today and set WP logs on and caught the following

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/bsnelsoncom/public_html/wp-content/plugins/email-before-download/includes/class-email-before-download-db.php on line 56
    Fatal error: Uncaught Error: Call to undefined function mb_convert_encoding() in /home/bsnelsoncom/public_html/wp-content/plugins/email-before-download/includes/class-email-before-download-form.php:35 Stack trace: #0 /home/bsnelsoncom/public_html/wp-content/plugins/email-before-download/includes/class-email-before-download-shortcode.php(67): Email_Before_Download_Form->html() #1 /home/bsnelsoncom/public_html/wp-includes/shortcodes.php(319): Email_Before_Download_Shortcode->init_shortcode(Array, ”, ’email-download’) #2 [internal function]: do_shortcode_tag(Array) #3 /home/bsnelsoncom/public_html/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\[(\\[?)(email\\…’, ‘do_shortcode_ta…’, ‘<p>Get your per…’) #4 /home/bsnelsoncom/public_html/wp-includes/class-wp-hook.php(286): do_shortcode(‘<p>Get your per…’) #5 /home/bsnelsoncom/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters(‘<p>Get your per…’, Array) #6 /home/bsnelsoncom/public_html/wp-includes/post-template.php(240): apply_filters(‘the_cont in /home/bsnelsoncom/public_html/wp-content/plugins/email-before-download/includes/class-email-before-download-form.php on line 35

    I had this problem using localhost as well, however it turns out that it occurs if you have loaded CF& first, used it, and then instal SaveCF7

    I went to an existing form in CF7, opened it for editing, re-saved it and all works fine

    Oops

    • This reply was modified 9 years, 8 months ago by alanrands.
Viewing 4 replies - 1 through 4 (of 4 total)