Andrei Cristea
Forum Replies Created
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Hello @luislu,
The “Instant unlock” feature is not compatible with page builders, we specify this in the description when the option is activated. This is due to how the CSS and JS are loaded for elements from your protected area, a page refresh is needed to ensure that these are properly loaded.
Have a great day!
Forum: Plugins
In reply to: [Download Monitor] Files Gone PublicHi @bobjgarrett ,
Based on the information you provided and our investigation, the issue was caused by this particular hosting setup.
After confirming the cause, we released a fix, and the file protection now works correctly.
Have a nice day!
Forum: Plugins
In reply to: [Download Monitor] Safari Downloads Not WorkingHello @andrewbloom ,
Glad to hear you have managed to resolve this.
Hello again,
We have just released a fix for this in the latest version. Please make sure to update your installed versions and this should no longer happen.
Hello @profitpilotpl,
Thank you for reporting this, our dev team is currently investigating this and we will release an update as soon as this concludes.
Have a great day!
Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] lightbox on mobileHello @ckatt ,
Yes, you should be able to open the lightbox on mobile as well. Can you please use our contact form here to submit a support request and provide a screenshot of your Lightbox configuration section from your gallery: https://wp-modula.com/contact-us/
Have a nice day!
Forum: Plugins
In reply to: [Download Monitor] Files Gone PublicHello @bobjgarrett,
Can you please submit a support request using our contact form here: https://download-monitor.com/contact/
…and provide us with a screenshot of the download configuration?Have a nice day!
Glad to be of help! (you can remove the part between /* */ since that is commented out, I only kept it as a basis when making adjustments so I know where I started from)
Hello again @neilslaterphotography ,
Would it be possible to submit a contact request using our form here:
https://wp-modula.com/contact-us/So we can get a closer look at this and investigate this further? I will post an update here as well after this is resolved.
Hello @neilslaterphotography ,
Can you please let me know what Hover effect you are using for your gallery?
Regarding the CSS adjustment, you could try something a bit more specific, for example:
jtg-277.modula-gallery .figc .jtg-description {padding: 35px !important;}Please try adding this and testing the way the hover text is shown for your images.
Have a nice day!Hello @ikarel,
One of our team members already replied to your support request and we will gladly assist you.
Sorry for the delayed response, we our out of office due to the Orthodox Easter Holidays, but we do check in from time to time in order to see if anything urgent needs fixing.Have a nice day!
Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] Hover effects not workingHello @ericcorbett2 ,
I have just taken a look at your gallery, and the hover effect was displayed correctly, when I was hovering over a particular image the caption appeared correctly, for example the first one showed: The Cowslip Fairy.
Hello @ecogmedia,
We have just released a new version for Modula: 2.14.17, can you please update to this version, then test this again? This should be resolved after the update.
Have a nice day!Hello @aanconetani72,
In order to make sure that this is not displayed, please access the gallery configuration, navigate to the “Social” section, and make sure that the “Desktop Collapsable” option is disabled.
Please try it and let me know!
Forum: Plugins
In reply to: [Passster - Password Protect Pages and Content] Correct password failsHello @marcpersad,
If I understand correctly you are trying to add the password protection in the page configuration, but the validation fails even when using the correct password.
Can you please use the contact form here to submit a screenshot of your Passster protection configuration so we can take a look?
https://passster.com/contact-us/
Have a nice day!