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  • I continue to have the same problem with Updraft Plus updates.
    My WordPress sites are hosted on 1and1.com.

    Any ideas on how to resolve this problem?

    The only way I was able to “resolve”, and it will happen pretty much every time you upgrade, is to FTP in and delete the folder for the plugin, then via the WP Plugin Installer, install it again. If it hangs, keep repeating these steps. It seems to finally do it right before you’ve had to do too many repeats. It’s a pain, but until the author acknowledges the issue and fixes it, you’re stuck. Or, as someone pointed it, this plugin is humongous, so it might even be WP at fault and not the author, just to be fair.

    David,

    Hosting that can’t reliably unzip a zip file isn’t a recipe for fun, as, as you say, you may save a few pennies on the cheap hosting, but it’ll waste plenty of time.

    Nice assumption, but no. My hosting is not a cheap hosting solution. Nor is it their cheapest “personal webspace” package, either, thank you very much. I run a business, and don’t do it on the cheap. You have a great product, it just has issues installing/upgrading reliably. I’m not the only one reporting it, either.

    Andy

    This still happens with every upgrade, and sometimes even on fresh WP installs. This is the only plugin I use that this happens to. Sometimes it takes several tries to get it installed, each time having to FTP in to remove the folder with the install attempt that hanged.

    It’s an annoyance, not a dealbreaker, but it does get to be very annoying when you have to update multiple websites and a 5 minute job suddenly takes an hour (multiplied by number of websites)

Viewing 3 replies - 1 through 3 (of 3 total)