Austin M - a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Sales StatisticsHi @jgessentials! You would want an analytics plugin for this, such as WooCommerce Google Analytics.
Forum: Plugins
In reply to: [WooCommerce Admin] Woocommerce Dashboard Not LoadingThanks for the update @valentinguidi and @beckyhowers. Do either of you see any JavaScript errors in your browser console when you’re on the WooCommerce dashboard page? You can see how to check your browser console here.
Forum: Plugins
In reply to: [WooCommerce] Problem with “includes XX” not translating to Danish@nardus can you post the system status report for the site with the fresh install that is having the issue? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.”
Forum: Plugins
In reply to: [WooCommerce] How to do (import)?You’re welcome!
> It would be nice to have this done automatically in future versions.
The best way to request new features is our Ideas Board. I’d encourage you to add this idea or vote on it there.
Forum: Plugins
In reply to: [WooCommerce Admin] “Your customer report has been sent to your email” IssueGood detective work @iparvez1! It’s a positive step that we have at least confirmed where the issue is coming from. The next step is figuring out why, then fixing it.
> So, I have to repeat this process every time I need the report? or is there any other way to fix it?
This is something that will likely need to be addressed by our developers. I have opened an issue about it on the WooCommerce Admin GitHub repo here, so you can follow the issue as we work on fixing it.
Forum: Plugins
In reply to: [WooCommerce] Problem with “includes XX” not translating to DanishHi @gianlucaantonini and @nardus. Thanks for the additional information. I was not able to replicate this issue on my local test site. The word “includes” in reference to an additional tax was translated correctly on the checkout page. I was also using the Twenty Twenty theme. Are you using the most up-to-date versions of WooCommerce and Loco Translate? I can’t imagine that the plugin being out of date would be the issue if you tried with a fresh install, but I’m not sure what else would cause this discrepancy. The word “includes” does show up several times in the translation file. Is every instance translated? I believe the string you’re looking for is
(includes %s)for the taxes.Forum: Plugins
In reply to: [WooCommerce] Can’t translate WooCommerce Analytics DashboardForum: Plugins
In reply to: [WooCommerce] Two add to cart buttonsWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] Hide Shipping CalculatorYou’re very welcome!
Forum: Plugins
In reply to: [WooCommerce] How to do (import)?Hi @salexys, thanks for the additional info. I think the easiest way to do this would be to use the product bulk editing functionality to change all products to out of stock, then set the import CSV to make it so any products that were imported were set to in stock. After the import, the imported products would have a status of in stock, while the products that hadn’t been imported would still be set to out of stock.
This is set in the
In stock?column in the CSV. It is a boolean, so1is in stock and0is out of stock. I’m sure you’re already familiar with this, but the import schema (including the columns) is here.Forum: Plugins
In reply to: [WooCommerce] Out of memory errorHi @andersjp. My apologies, I misunderstood the situation. So you can’t access any of the items in the WooCommerce menu in the dashboard?
This issue appears to be originating from your theme’s functions.php file. If you (temporarily) switch to a default theme, such as Twenty Twenty, are you able to access WooCommerce pages then?
Forum: Plugins
In reply to: [WooCommerce] New Product to New Items categoryWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] Custom countries and customersHi @gcooke. Thanks for the additional information. This is outside of scope for our “official” support, but I’ll leave the thread open in case others have something to contribute.
Forum: Plugins
In reply to: [WooCommerce] Products not showing on shop pageHi @alitrix. It looks like the WooCommerce database and plugin versions are not matching up. The plugin is 3.5, while the database is 3.4.5. You should see a prompt to update your database to match the plugin version. If not, you can update the database by going to WooCommerce > Status > Tools. That should solve the immediate problem in the short term.
In addition to not matching, both of these versions are a couple of years out of date at this point. After you take the steps above, I would recommend backing up your database, then upgrading to WooCommerce 3.9.3 (the last version before 4.0). Once you’ve ironed out any kinks there, I would take another backup of your database and upgrade to the latest version of the plugin, which is 4.2.2. You can find previous versions of the WooCommerce plugin, including 3.9.3, here.
For backing up your database, your hosting provider may offer that service. If not, there are plugins out there to accomplish it, such as this one.
Forum: Plugins
In reply to: [WooCommerce Admin] “Your customer report has been sent to your email” IssueGoogle Site Kit is a plugin, so you can disable it from the Plugins page in your dashboard. This isn’t to disable it permanently, just to see if the reports export correctly when it is disabled. You can disable it, attempt to export the report, and then re-enable it after 5 minutes or so.