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Viewing 15 replies - 1 through 15 (of 39 total)
  • Thread Starter Allison

    (@asnevitt)

    okay. it’s here:

    http://pastebin.com/EJYcVFDu

    Thanks!

    Thread Starter Allison

    (@asnevitt)

    yes, I’ve saved the color changes. I can open up the category color page and all the colors I entered are there.

    I forgot about the Coming Soon page. Is there a way you can see the source code with that turned on?

    I’m making the changes and definitely saving them, but they don’t even show up in the “Customize” tool.

    Thread Starter Allison

    (@asnevitt)

    also, should I be expecting to see the changes in the Customize screen? Not seeing any changes there.

    Thread Starter Allison

    (@asnevitt)

    I’ve tried that, several times, to no avail. That’s why I think I missing something basic about the menu requirement.

    Thread Starter Allison

    (@asnevitt)

    Hi there. I walked away from this for a few days because it was so frustrating. I had spoken to tech support for my host, as well as, their specialists in WP and they hadn’t been able to solve the problem.

    I tried again and someone figured out that something called “Site Lock” was turned on. They turned it off and it didn’t fix anything, at first. Then they realized they needed to “reset A” – I can’t recall exactly what that was. Once they did this, the problem was fixed.

    Thank you for all your assistance with this. It was so frustrating, but very comforting to have someone helping me with it.

    Thread Starter Allison

    (@asnevitt)

    Deleted the directories. No change. Front page still shows old version.

    Thread Starter Allison

    (@asnevitt)

    I’m trying. I think I need to call into host support. The “delete” function fails on those files.

    Thread Starter Allison

    (@asnevitt)

    Ok. I did all the steps in that article. No change. (I just want to cry.)

    Also, those minify files are still there in the wp-content/cache/minify directory. Should they be there?

    The wp-content/cache directory has the following sub-directories:

    config: no files
    db: not files
    minify:

    • has it’s own .htaccess file
    • has subdirectory 000000 with 35 items
    • .

    page_enhanced:

    temp: no files

    Thread Starter Allison

    (@asnevitt)

    thank you for the link. going to do that now. will report back.

    Thread Starter Allison

    (@asnevitt)

    I hear you.

    where would I look? (I went into file manager and searched for files that the word “cache” in the filename and it says there are none. is there something else I should look for?

    UPDATE: I just found this directory: /2024/wp-content/cache/minify/000000 and it’s full of files that I don’t seem to be able to delete. I try and it returns “Internal Server Error” with no explanation.

    Thread Starter Allison

    (@asnevitt)

    I did clear the cache through W3TC before deactivating it. Plus, I did find the cache management tools on the host control panel. I cleared cache there and turned off caching, for now.

    If I log into the admin, all the new content is there. Changes I made the sidebar are still there. It’s just not showing up in the published pages. I thought that it was only not showing up IF you had ever loaded that page before, until you told me that you weren’t see the latest posts on the front page, either.

    I’m completely flummoxed and am thinking about reloading the WP software, just to see if that does anything.

    Thread Starter Allison

    (@asnevitt)

    1. Yes, W3TC is disabled.
    2. Correct, no other caching or minify plugins
    3. Not sure. Don’t see anywhere on my control panel to clear cache on the host. (UPDATE: found cache management tool and turned off caching, for now.)
    4. Correct, not seeing updates. Yes, using the “Visit Site” option (though I’ve tried loading the pages manually and in a different browser. Same result.)
    5. On Thursday, I saw my friend’s computer register updates. (But come to think of it, he was on a computer in his office that he doesn’t usually use, so it may have been the first time he loaded the page, at all. What you’re reporting, however is a couple of posts behind the latest, so I’m skeptical that the front page is updating anywhere.

    Now, I’ve deactivated widget (Event Organiser and Enhanced Text) and the page still displays without updates. It still has the content from those deleted plugins.)

    Just for the sake of having as many clues as possible here:
    some pages ARE updating. I can see the sidebar updates and the correct latest post link on a single post page or an event page, for instance.

    Thread Starter Allison

    (@asnevitt)

    hmmm. That’s not the latest post. So, now I’m more concerned again.

    Am going to spend tomorrow figuring this out. Thank you for being here.

    Thread Starter Allison

    (@asnevitt)

    That’s a good question. I’m not sure if I can recall. I might have added an event manager plug in in that time frame. Will try turning that off to see what happens.

    I did deactivate the W3 cache plugin. No change.

    What I find odd is that the page is updating just fine on other computers.

    For instance, if you load our front page, what is the first blog entry you see at the top of the right-hand column? (I just added that today and I can’t see it, but others can. My front page looks exactly the same for since the time I first posted this thread.)

    Thread Starter Allison

    (@asnevitt)

    what’s a CDN?

    Ok, it must be something local to me. The front page will not update on my computer, no matter what browser I use or how much I clear caches.

    I looked on a friend’s computer and the front page was updating.

    Which plugins would I deactive?

Viewing 15 replies - 1 through 15 (of 39 total)