I found our problem!!! It was only a bad understanding on how this pluggins works.
thank you
Hello, I tried this solution without success, i try to load it as normal and by downloading the zip file from your side, your site, in both case the result is not good. After that I found someone that can help me on this behavior and he found the problem. The issue if I understand well was a cookie which tried to overwrite the name of the site.
With best regards
Hello I use a normal computer, not a phone or tablet. For the browser i test the issue on Google, Edge.
In fact, we got a problem on our site, no more possible to acces to it, I rstore from our deliver acces to the web a backup, the backup was the one of the previous day, everything was working well expect NextgenGallerie
Best regards