B.Ng

Thank you for the clarification. You are right to report this.

WooCommerce can create orders in Pending Payment status before payment is completed, but based on your testing, the unexpected New Order admin notification appears only when Blacklist Manager 2.2 / 2.2.1 is active, and stops when the plugin or Global Blacklist order checking is disabled.

That means the plugin is likely involved in triggering the notification flow, directly or indirectly, and this should not have been dismissed as purely default WooCommerce behavior.

We will review the email trigger flow around the Global Blacklist order checking in versions 2.2 and 2.2.1 to identify what is causing the New Order notification to be sent for unpaid Pending Payment orders.

Hi Maxcom,

Thank you for taking the time to share your feedback.

However, some parts of your review appear to misunderstand how the free version of Blacklist Manager works.

The free version does not rely only on the Global Blacklist, and it is not limited to two settings. Store owners can create and manage their own local blacklist, including blocking:

• Email addresses
• Phone numbers
• IP addresses

These entries are stored in the plugin itself and can prevent customers from placing orders or interacting with forms depending on the configuration. The Global Blacklist is simply an optional additional layer, not the primary mechanism.

Regarding fraud prevention in general, you are correct that sophisticated bot attacks (such as large card-testing swarms using rotating IP pools) require multiple protection layers. This is exactly why the plugin ecosystem typically combines several approaches such as verification systems, behavioral checks, and rate-limiting tools.

Blacklist Manager focuses primarily on preventing repeat abuse and blocking known bad actors, which is a very common use case for many WooCommerce stores. More advanced protections and automation tools are included in the Premium version, which helps support the continued development of the plugin.

If you experienced a specific issue with the plugin or configuration, feel free to contact us through the support forum. We’re always happy to help.

Best regards,

• This reply was modified 1 month ago by B.Ng.

Hello Leonidas,

Yes, you can add this CSS to the frontend to have it:

#cancelOverlay, #returnOverlay {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  width: 100vw;
  height: 100vh;
  background: rgba(0, 0, 0, 0.5);
  z-index: 999;
}

Hello there,

Yes, you can do it with our Premium version at https://yoohw.com/product/woocommerce-blacklist-manager-premium/

Hi there,

Thanks for your feedback. We’re really sorry to hear you’re experiencing a critical error on form and checkout submission.

Could you please share more details so we can understand what’s causing this issue? For example:

• Do you see any specific error messages?
• Does it happen with a specific plugin or after a recent update?

We’d love to investigate further and help resolve the problem. Your trust is very important to us, and we want to make sure everything works smoothly for you.

Looking forward to your response!

Hello there,

There is no set limit within the plugin, but practical limitations depend on your server and database performance.

Best,