BarrieB

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Viewing 7 replies - 1 through 7 (of 7 total)
  • Forum: Plugins
    In reply to: [StageShow] Seat reservations
    Thread Starter BarrieB

    (@barrieb)

    9 years, 6 months ago

    Hi Malcolm,

    My apologies! The confirmation emails eventually arrived – over an hour after reserving the seats.

    Thanks & kind regards,
    Barrie.

    Forum: Plugins
    In reply to: [StageShow] Seat reservations
    Thread Starter BarrieB

    (@barrieb)

    9 years, 6 months ago

    Hi Malcolm,

    Thanks for that. However, this appears to be only partially resolved.
    I have upgraded to v5.14.1 and seats are now being reserved, but I am not receiving any confirmation email.

    Kind regards,
    Barrie.

    Forum: Plugins
    In reply to: [StageShow] StageShowGold seating plan display/export issues.
    Thread Starter BarrieB

    (@barrieb)

    9 years, 8 months ago

    Hi Malcolm,

    That helps enormously, thank you.
    I’ve amended the Price plan and linked it with a new Performance and it is working nicely.
    Many thanks for your kind help and patience.

    Barrie.

    Forum: Plugins
    In reply to: [StageShow] StageShowGold seating plan display/export issues.
    Thread Starter BarrieB

    (@barrieb)

    9 years, 8 months ago

    Hi Malcolm,

    I thought there must be a different way to select seats. When I choose the show/performance/ticket type and then select seats, there is no “Checkout” option on my shopping trolley, only “Remove” “Select Seats” and “Update prices”. How do I proceed to checkout?

    Yes, there was a typo in my post, sorry. The “x” key on my keyboard is dodgy!

    Thanks,
    Barrie.

    Forum: Plugins
    In reply to: [StageShow] StageShowGold seating plan display/export issues.
    Thread Starter BarrieB

    (@barrieb)

    9 years, 8 months ago

    I’ve now got another problem.
    I have tried to test my seating plan sales.
    When I click on “Show Available Seats” the page loads the seating plan in yellow then immediately overwrites in green. I can hover over a seat to show the seat number (eg. B6) but clicking on the seat does nothing to select it.

    The site/page is;
    http://rhyllittletheatre.co.uk/whats-on/buy-tickets/a-musical-mystery-tour/

    I have tried to take a copy of the StageShow database using the Backup button on the tools page without success.
    Error message says; stageshow_db_eport.php Failed – Network error

    Forum: Plugins
    In reply to: [StageShow] StageShowGold seating plan display/export issues.
    Thread Starter BarrieB

    (@barrieb)

    9 years, 8 months ago

    Thanks again. Yes, the Reservation method would be preferable. I’ll give it a try.

    Is it possible to add HTML instructions/comments to the page on which your seats are selected?

    Barrie.

    Forum: Plugins
    In reply to: [StageShow] StageShowGold seating plan display/export issues.
    Thread Starter BarrieB

    (@barrieb)

    9 years, 8 months ago

    Hi Malcolm,
    Thanks for your reply. Re: Importing seating plans. I only really need the one seating plan. I was intending to use the Export/Import facility to create an identical plan for the next Show, with a different Price plan. I am quite ok with creating the zones and copy/pasting the code into each zone if that is the best way.

    Shortcodes: I’ve followed your instructions and the Box Office is now showing. Thank you. I did not have the Price plan allocated to the Performance.

    One further question: Sometimes it will be necessary to make certain seats Unavailable to the public. (eg. Placing a sound desk at the back of the theatre; saving seats for VIPs, etc) I have created an “Admin Only” price of 0.01 in order to “buy” these seats before the seating plan goes public. Is this ok?

    Thanks again,
    Barrie.

Viewing 7 replies - 1 through 7 (of 7 total)