Barsha Paudel
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Spacious] Using separatorsHi Katrina,
Thanks for reaching us,
If you wnat to display the text and image align with each other you can use the Media and Text Block provided by the WordPress. Using the blovk you’ll be able to add the image and text and the image will not pushed up. Under each block you can add the seprateot block. For more information on this, please check the screenrecording and work accordingy: https://www.awesomescreenshot.com/video/24430318?key=a86aded958ca81ef98e662f7479daccf
I hope this helps. Let me know of any other queries or confusion and I will get back to you.
Regards
Forum: Themes and Templates
In reply to: [Masonic] Header-Picture linked to ‘Home’Hi @ax46,
Thanks for reaching us,
The theme doesn’t provide the option to add the link that redirects to the homepage. In order to do so, you can use the third-party plugin. Here is the link to the plugin: https://ww.wp.xz.cn/plugins/unique-headers/
Let me know if this helps you or not and I will get back to you.
Regards
Forum: Themes and Templates
In reply to: [Masonic] Frames / Spacing in right sidebarHi @ax46,
Thanks for reaching us,
In order to better assist you, could you please provide us with the URL of your website? Once we have the URL, we’ll be able to investigate the problem and provide you with a more accurate solution.
Regards
Hi @hijasew,
Thanks for reaching us,
Since we need to check the issue in detail, could you please contact us via the live chat here: https://themegrill.com/. Do mention this converstaion while doing so and our team will get back to you.
Regards
Forum: Themes and Templates
In reply to: [Flash] Font sizeHi @chimerabg,
Thanks for reaching us,
In order to better assist you, could you please provide us with the URL of your website? Once we have the URL, we’ll be able to investigate the problem and provide you with a more accurate solution.
Regards
Forum: Themes and Templates
In reply to: [ColorMag] Broken Theme after UpgradeHi @jaypeg,
Thanks for the update,
I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.
Let me know if this helps you or not and I will get back to you.
Regards
Forum: Themes and Templates
In reply to: [ColorMag] some Black cover the front screen at mobileHi @leonelpga,
Thanks for reaching us,
The issue is from the Image Carousel widget added via the Elementor. Removing the Image Carousel fixes the issue on your end. However it’s an temporary solutions since the developers are working on the issue to fix it. Once it gets fixed, you can update the theme afterwhich you can add the Image Carousel widget on your end.
Let me know if the issue gets fixes after removing the Image Carousel or not and I will get back to you.
Regards
Hi @enurion,
Great to hear that the issue has been fixed. Let me know of any confusion or issues and I will get back to you.
Regards
Forum: Themes and Templates
In reply to: [ColorMag] Broken Theme after UpgradeHi @jaypeg,
Thanks for reaching back,
The issue seems to be the server cache issue. In-order to fix the issue please contact the hosting provider and request them to clear the server cache which should fix the issue on your end.
Let me know the updates after clearing the server cache and I will get back to you.
Regards
Forum: Themes and Templates
In reply to: [Spacious] Header video getting cut offHi @kmabennett,
Thanks for reaching us,
While checking the issue seems to be an issue with the video you are using on your end. I downloaded the video and uploaded on my setup and tested with few other theme including the WordPress default theme but the issue persists on them too. I checked using some other video and it worked fine on the Spacious theme.
Can you please check once by using other video and check if it helps you or not!
Let me know the updates and I will get back to you.
Regards
Hi @enurion,
Thanks for enabling Google Adsense on your end. In order to fix the issue, please use the CSS inside WordPress Dashboard > Appearances > Customize > Additional CSS :
@media screen and (max-width: 768px){
ins.adsbygoogle{
width: 50%!important;
}
}Let me know if this helps you or not and I will get back to you.
Regards
Forum: Themes and Templates
In reply to: [ColorMag] Broken Theme after UpgradeHi @jaypeg,
Thanks for reaching us,
In order to better assist you, could you please provide us with the URL of your website? Once we have the URL, we’ll be able to investigate the problem and provide you with a more accurate solution.
Regards
Forum: Themes and Templates
In reply to: [ColorMag] Adding a padding on mobile home pageHi @sacconi,
Thanks for reaching us,
In-order to add the margin value for the image of the homepage, please use the following CSS Code:
@media only screen and (max-width: 769px){ .page-id-2708 .wp-block-image{ margin-right:20px; } }Note: You can increase the Margin Right value depending on your site requirement.
Let me know if this helps you or not and I will get back to you.
Regards
Hi @enurion,
Thanks for reaching us,
While checking you have disabled the Google Ads from the script. Only the ads area provided via the ColorMag theme is added on your end.
Could you please add the ads via the script so that I can check the issue and provide you with an appropriate solutions.
Regards
Hi @ullie,
Thanks for reaching back,
Since we need to check the issue in detail, could you please contact us via the live chat support: https://zakratheme.com/ and drop your query. Do mention this conversation while doing so.
Regards