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Forum Replies Created
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Hi Tomasz,
Just an update.
Our developers have already prepared a fix and it is currently in the review process. Once it passes review and testing, it should be included in one of the upcoming releases.
Best Wishes,
BryleHi Alex,
In old version of UpdraftPlus it used to created the entire backup locally first and then uploaded it to remote storage. However, this caused problems for many users with limited local disk space, so the process was changed based on frequent user requests.
Now, UpdraftPlus creates each archive part locally and immediately sends it to the remote storage, rather than building the entire backup first. This helps avoid running out of local storage during large backups.
If the remote storage runs out of space during upload (for example with Google Drive quotas), the backup can fail before the upload completes.
Ensuring enough available space on the remote storage for the backup size is therefore important for scheduled backups to complete successfully.
Thanks for sharing your feedback — we appreciate it.
Best Wishes,
BryleHi @dziudek ,
Apologies if we have were not able to respond to the other ticket. Could you please share a copy the log? Since logs cannot be attached here on ww.wp.xz.cn, please copy the relevant entries and share them via Pastebin (https://pastebin.com/) or any similar text-sharing service, then post the link here.
Also, please confirm the UpdraftPlus version you are currently using.
I will ask one of our test engineers to replicate the issue.
Best Wishes,
BryleHi,
The error indicates that folders from a previous restore attempt still exist (plugins-old, themes-old, uploads-old). Since the “Delete old folders” button is not removing them, this usually means the plugin does not have permission to delete those directories.
Please connect to your site via FTP or your hosting file manager and manually delete the following folders if they exist: /wp-content/updraft/plugins-old, /wp-content/updraft/themes-old and /wp-content/updraft/uploads-old
After deleting them, try running the restore again.
Best Wishes,
BryleHi Alex,
Thanks for the explanation. UpdraftPlus uploads the new backup before deleting the previous one to ensure there is always at least one complete backup available. This is intentional and prevents situations where the old backup is removed but the new one fails, leaving you with no usable backup.
Because of this safety mechanism, sufficient storage space must be available for the new backup to complete before the old one is cleaned up.
Best Wishes,
BryleHi,
4860.095 (7) Google Drive: Upload exception (UDP_Google_Service_Exception): Error calling PUT https://www.googleapis.com/upload/drive/v2/files?uploadType=resumable&upload_id=AGQBYWwkwguI8lhj9h3XAkOvTu6aPW66-qBfhdIcTIfbg36wbE8P1_lDgyJWD5yIAg3WNw5Pfw1w_nlxHd1PNmhKFFKy8JkM9cnOjq-Ax3QZrKE&session_crd=AHSoBRVcteZfbYV1EucBhMXmiAWgAWNqNbzSu5_bPnAjWsuIs_tAukEzAThlFsJ8RX6GqAMf-P-xCviRw2Y: (403) The user has exceeded their Drive storage quota (line: 110, file: /var/www/fastuser/data/www/infosecportal.ru/wp-content/plugins/updraftplus/includes/Google/Http/REST.php)I understand the confusion, but the log shows a direct 403 error from Google’s API stating that the Drive storage quota has been exceeded.
Even if some space appears available, Google can still block uploads if the account is very close to its limit or if files in Trash are still counting toward storage. Since UpdraftPlus uploads the new backup before deleting old ones, the upload must succeed before retention cleanup can occur. If Google blocks the upload, deletion will not run.
Please permanently empty the Google Drive Trash, free up additional space (not just a few MB), wait a few minutes for the quota to refresh, and then run a manual backup again.
Let us know the result.
Best Wishes,
BryleHi,
Yes, could you please provide a copy of the full backup log from the failed scheduled backup? This will help us see exactly what is happening with the Google Drive quota error.
Paste the contents into Pastebin (or similar), then share the link here.Best Wishes,
BryleHi Alex,
The log clearly shows a Google Drive quota error (403 – storage exceeded).
Even if space appears available, Google can still block scheduled uploads if the account is near its limit or if trashed files are still counting toward storage.
Please empty the Drive trash completely and free up some additional space, then try again. You can also lower the split archive size to 50MB.
Let us know how it goes.
Best Wishes,
BryleForum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] UpdraftPlus no automatic backupsHi Margriet,
Thank you for the details.
Before we investigate further, could you please provide the UpdraftPlus backup log from a scheduled (automatic) backup attempt? You can find this under UpdraftPlus → Existing Backups → View Log.
Since files can’t be attached here on ww.wp.xz.cn, please copy the full log and share it using Pastebin (https://pastebin.com/) or any similar online text-sharing service you prefer, then post the link here.
Best Wishes,
BryleHi,
It looks like you may be using the Premium version of UpdraftPlus. Premium support isn’t handled via the ww.wp.xz.cn forum.
Please open a support ticket with us here so we can assist you properly:
https://teamupdraft.com/support/premium-support-form/Be sure to include your restore log.
Best Wishes,
BryleForum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] “Delete local backup” Not workingHi,
Could you please share the full backup log so we can review it? Since file uploads may not be possible here, you can paste the log into an online tool such as Pastebin (https://pastebin.com) and send us the link.
Best Wishes,
BryleForum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] “Delete local backup” Not workingHi,
Even when “Delete local backup” is enabled, UpdraftPlus must first create the backup locally before uploading it to Google Drive. Once the upload completes successfully, the local copy should then be deleted automatically.
Best Wishes,
BryleHi,
Thank you for raising this.
We will escalate this to our team for further investigation to confirm whether the current uninstall and wipe process is working as intended. If we identify this as an issue or a gap in the cleanup process, we will pass it on to our development team so it can be properly addressed in a future update.
We appreciate you bringing this to our attention.
Best Wishes,
BryleHi,
Thanks for testing UpdraftPlus first.
When restoring on a local XAMPP server, the process can get stuck if PHP limits such as memory limit, execution time, upload size, or post size are too low. Local environments often have stricter defaults than live hosting.
Please increase memory_limit, max_execution_time, upload_max_filesize, and post_max_size in your php.ini, then restart Apache and try the restore again.
If the issue still happens, please copy the full restore log to a tool like Pastebin and share the link here so we can review it further.
Best Wishes,
BryleHi,
Could you please share the full backup log from one of the failed backup attempts? You can find it in UpdraftPlus > Backup / Restore tab > Existing Backups > View Log and download.
Since attachments are not allowed on ww.wp.xz.cn, please copy the log and upload it to an online tool such as Pastebin, then share the link here.
The log will help us see why it is getting stuck on “next resumption” and why scheduled backups are not running.
Thanks,
Bryle