blizam
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Forum: Plugins
In reply to: [Add Password Field for Contact Form 7] set fontawesome css to deferThank you!!
Forum: Plugins
In reply to: [Add Password Field for Contact Form 7] set fontawesome css to deferSorry, I think the right way to ask that is if you can just include the all.css file in the plugin instead of using the CDN, like eye.js is.
Thanks in advance
Turning this (Filters > Apply product filters in general) off seems to have resolved it (limited testing) for anyone else: https://imgur.com/a/H9vURqz
- This reply was modified 4 years, 9 months ago by blizam.
nevermind… I just de-conflicted it with this plugin:
https://woocommerce.com/products/woocommerce-product-search/
When I disable that it works as expected… I tried for hours before installing your plugin with custom code… neither a standard WC Query with the category attribute nor a WP Query or get_posts with a tax query work. I’ll reach out to them
The site runs Gantry, I’m loading it through a custom HTML module there. I’ve setup the main ‘all products’ slider, which works, and then the category specific one which is not working:
Page: [removed]
The shortcode isn’t loading anything… no empty <div>, nothing
- This reply was modified 4 years, 9 months ago by blizam.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 Errors – Too Many RequestsThank you.
Forum: Plugins
In reply to: [Integration for WooCommerce and QuickBooks] completely lost :(Yeah, ditto… Need documentation on setting up the Tax Rates. It’d be nice if the guide linked here could be found on your site… I can’t find any documentation for this plugin on your site
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 Errors – Too Many RequestsThank you.
I’m mostly curious at this juncture if that’s the expected amount of requests for a 10 minute period with that many online agents and site visitors; with “enable on every admin screen” turned off? ~170/minute
I do want to clarify for anyone reading here that this is IP based throttling, and its the agents who are getting the errors, not our customers/frontend users.
Our plan B is to see what it would take to get additional IPs from our ISP to loadshare our agents across, which isn’t ideal. Our host has told us they can’t whitelist our office IP for technical reasons but we’re still pushing.
- This reply was modified 6 years, 2 months ago by blizam.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 Errors – Too Many RequestsSo this still seems way too chatty… something else has to be going on… I can’t imagine the number of requests we’re seeing per minute is intended and I gotta believe something else is going on.
Our hosts doesn’t allow anywhere near 2000/requests a min per IP (I was confused by numbers that were collected over a longer monitor than I initially thought) and they won’t disclose the actual threshold for security reasons) as we’re getting the errors when we get close to 200 actions in a minute
We are on a dedicated server environment, so no other AJAX requests outside of what we’ve monitored below are occurring on other accounts on this box.
10 min, no online agents, 4-10 site visitors
82 [action] => wplc_get_chat_box10 min, 1 online agent, 1 chat, 4-10 site visitors
58 [action] => wplc_get_chat_box
48 [action] => wplc_admin_set_transient
34 [action] => wplc_agent_list10 min, 5 online agents, 1 chat, 30-35 site visitors (we got a 429 error near the end of the monitor)
812 [action] => wplc_agent_list
620 [action] => wplc_admin_set_transient
260 [action] => wplc_get_chat_boxPlease let us know how to proceed from here.
- This reply was modified 6 years, 2 months ago by blizam.
Forum: Plugins
In reply to: [Advanced Order Export For WooCommerce] Filter on virtual productsNice, there it is! Thank you!!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 Errors – Too Many RequestsWell… I spoke too fast… it seems to spike …. we’re talking to our host and trying to setup a better monitor but it does seem like this is pushing us to ~2000/min.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 Errors – Too Many RequestsThat helped significantly; reduced it by more than half
https://imgur.com/a/iqx4Sv9 – 5 minute monitor
it’s still very… chatty 🙂
We seem to run into issues when our sites total ajax requests hit 2000/min… wplc_agent_list is roughly 13% of that at ~250/min in an relatively idle state… we tested it with one active chat, maybe 15 total messages, over that 5 minutes… 3 agents online
anything you can do to optimize or reduce the calls would be beneficial I think. We’ll keep an eye on new releases and changelog notes 🙂
Thank you for the quick replies here, we can run it with that setting disabled and will consider this resolved.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 Errors – Too Many RequestsWP 5.3.2
WP-Live Chat by 3CX 8.1.7
PHP 7.3
Cloud
… a lot of plugins main/big frontend plugins:
Gantry 5
AffiliateWP
WooCommerce
LearnDash
Grassblade xAPI Companion
User Insights
YoastTheme is a custom Gantry 5 theme
Scenario
1-2 Agents online
… the error can occur anywhere really… it’s going to happen on whatever screen you happen to be on when the threshold for requests is reached… but in our testing the agent was mostly on the main chat dashboard… it doesn’t occur at any particular time… we were mostly testing with 1-2 agents and it would take 1-2 minutes for someone to get an error… anecdotally when the client tested the previous day and there was more like 5-6 agents online I think the error occurred much fasterForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 errorI’m going to create a new post for visibility
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] 429 errorWe’re running into this issue as well on moderately-traffic’ed (200 daily users) site.
Live Chat is making ~ 2000 AJAX Calls a minute… the majority are wplc_agent_list
This causes 429 Too Many Requests errors generated by the plugin itself, or one of our other plugins or custom ajax calls will error because WPLC has used up all the calls within the threshold.
Here’s the top 3 action calls, for everything on our site, over a 4.5 minute period.
I’d also like to call out that in this time period only 1 test live chat was even initiated… so it’s not like we’re talking about even a handful of chats… we hope we can support a dozen or so simultaneous chats at a minimum.
Please help!
Thanks in advance.
- This reply was modified 6 years, 3 months ago by blizam.