Brainstorm Force
Forum Replies Created
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Forum: Reviews
In reply to: [Astra] InterferingSo sorry for the inconvenience. When you close the notice, it never comes back. But there seems to be some conflict which might be causing this problem.
Would you mind to email us on support @ bsf . io (without spaces)? We will be happy to take a look and fix it for you.
Forum: Themes and Templates
In reply to: [Astra] Add Content before NavigationIn that case, we might not have the hook you’re looking for. If you could share a screenshot of where exactly you need the hook, I can share it with our developers and hopefully include it in the future version of Astra.
Forum: Themes and Templates
In reply to: [Astra] Add Content before NavigationHi Kunal,
Astra offers a plethora of hooks that you can use to append your content at different positions. You can see the hooks Astra offers here: https://developers.wpastra.com/theme-visual-hooks/
If you have Astra Pro, you can use our Custom Layouts module to add the content easily without touching any line of code. Here is a video which explains how it works: https://www.youtube.com/watch?v=FWRkzJQwcKU
Forum: Reviews
In reply to: [Astra] AvoidHi @gorish
On our pricing page, we VERY clearly show annual as well as lifetime plans. Should you want access to Astra Pro without a subscription, you can buy the lifetime plan, which costs only $249 for unlimited websites for life. It comes with access to all future updates and unlimited support.
However, should you purchase the annual plan, which costs $59 / year and do not access to updates or support for the next year, you can cancel the subscription and continue using the Astra Pro that you bought.
Also, just to let you know, we’re a team of 40 people, and we have families. We will be able to continue developing amazing software and help our users build incredible websites only if we remain in the business, and for that — we must to remain in the business.
I’m sorry you felt us deceitful and fraudulent, but that is not intention at all. If you were charged for renewal anytime in the last 14 days, just ask our support team for a refund and we will refund you immediately.
Forum: Themes and Templates
In reply to: [Astra] Positive Feedback Request Banner!Could you please email on on [email protected] with a link to this thread? Our developers will be happy to take a closer look and fix this for you.
So sorry for the inconvenience.
Forum: Themes and Templates
In reply to: [Astra] Positive Feedback Request Banner!So sorry for the trouble. There was a bug in older version of Astra Starter Sites which caused this. But it has been fixed and update was released.
Could you please make sure Astra Starter Sites plugin is updated and try closing the notification?
Please email us on [email protected] with a link of this forum thread if you still need further help.
Again, we apologies for the inconvenience.
Forum: Reviews
In reply to: [Astra] Great tool!Thank you for your ratings!
Forum: Reviews
In reply to: [Astra] Exelente Plug-inThank you for your ratings!
Forum: Reviews
In reply to: [Astra] Nice ThemeThank you for your ratings!
Forum: Reviews
In reply to: [Astra] Annoying AdSo sorry about that. That must be a bug.
Could you please send us an email on [email protected] with a link of this support thread so we can take a closer look for you?
Forum: Reviews
In reply to: [Astra] Annoying AdI’m sorry for the inconvenience. If you close the notice, it will go away and never be displayed again.
We display the notice just once after 30 days of installing Astra theme, asking if user would mind leaving a us a review. And like I said, it can be closed with a click to never be displayed again.
And this is the only notice Astra displays, dispite being a free theme. No ads, no graphics, no upgrade to pro notices.
We’ve tried to keep the theme as clean as possible.
Forum: Reviews
In reply to: [Astra] annoying constantly asking for review – here it isThat sounds like a bug. Is there something on the website that has restricted WordPress Transients?
We use WordPress transients functionality to display the notice just once and not show again when closed.
If you would like to help us debug when this happens and fix it for you and others, please feel free to email us on [email protected] with a link of this forum thread. We will be happy to take a look and make necessary fixes.
Sorry for the trouble.
Forum: Reviews
In reply to: [Astra] annoying constantly asking for review – here it isAnd oh, if you have Astra Pro: you can completely whitelabel the theme.
It will enable you to rename the theme in anyway you want, and won’t display the one time “review notice” as well.
Forum: Reviews
In reply to: [Astra] annoying constantly asking for review – here it isI’m sorry for the inconvenience. If you close the notice, it will go away and never be displayed again.
We display the notice just once after 30 of installing Astra theme, asking if user would mind leaving a us a review. And like I said, it can be closed with a click to never be displayed again.
And this is the only notice Astra displays, dispite being a free theme. No ads, no graphics, no upgrade to pro notices.
We’ve tried to keep the theme as clean as possible.
Forum: Reviews
In reply to: [Astra] AstraSo sorry Astra didn’t meet your expectations. But I think there is some misunderstanding.
Astra does not require any plugin at all.
Yes, we recommend a few plugins. But it’s totally upto any individual to use them or not. They are not required by any means and recommended only to enhance your experience with Astra.