c3zh
Forum Replies Created
-
Forum: Plugins
In reply to: [WooCommerce Square] Compatibility with FloristPressHi Scott,
Thanks for sharing the steps. I was not able to replicate the issue and also don’t see the errors you found even on https://flowers.heritagesa.com.au/. Is this still an issue for you? If so, have you been able to replicate the issue on a different test site? Does this happen if you use a different payment gateway other than Square? Can you share a screencast of your entire testing process? We’re happy to look into this further.- This reply was modified 2 years, 4 months ago by c3zh.
Hello,
Yes, this is expected behavior from MailPoet. Even though you’re using your SendGrid connection to send the emails, you need a MailPoet subscription to manage over 1,000 subscribers.
The limit isn’t about sending emails, it’s about how many subscribers you manage within MailPoet. To schedule and send newsletters to more than 1,000 subscribers, you would want to upgrade your MailPoet plan.Forum: Plugins
In reply to: [Google for WooCommerce] add code to confirmation orderHi there,
I agree you should not have had to wait for those unanswered tickets. Something went amiss in our system, and we are looking into it. We really appreciate your bringing it to our attention and sharing those ticket #s so we can dig into it. I also apologize for the email going on the forum. It is now removed.
I have connected the correct email address and you will get linked to this WordPress.com account the next time the customer attempts to log in to WooCommerce.com.
You stated that you still have problem with Woocommerce attribution to detect color and size too. Can you please share more about this and link us to a screenshot if you can get a screenshot of the issue?Submit this message as a public reply once you’ve responded publicly on the forums so your reply is counted on your stats. The message will not be sent to anyone.Forum: Plugins
In reply to: [Meta for WooCommerce] Questions on Purchase eventHi there,
The Facebook for WooCommerce plugin ties directly into WooCommerce’s core functionality. So, typically, events are triggered based on WooCommerce actions.
- Regarding your first question, if you use a custom thank you page (on a separate URL, not the default WooCommerce endpoint), the purchase event may not fire as it would traditionally trigger on the default WooCommerce “Thank You” page unless you’ve specifically added pixel tracking code to your custom thank you page.
- For your second question, if a customer pays via bank transfer (or any other similar method where payment isn’t instant), the event will typically trigger when the order is placed, rather than when the payment is marked as complete in the backend. This is because the plugin tracks order confirmations rather than payment confirmations.
Remember, these are standard behaviors and may vary based on your specific configurations or any additional plugins being used. For a more detailed understanding specific to your setup, you may want to reach out to Facebook or WooCommerce support, or consider consulting a developer.
If you are interested in hiring a developer to add that capability check out our customizations page.
Hope this helps.
Hi there,
That is a great idea. I have written it up as a Feature Request for our developers’ consideration.
Forum: Plugins
In reply to: [WooCommerce] How to view products are that not categorized?Hi there,
To see your products that don’t have any category you can go to Products>All Products>Sorting. Here is a screenshot from my test site:
If the image does not load, please click this link: – https://d.pr/i/UyOial
Hope that helps. If that’s not what you are referring to, please give more details regarding what you are trying to achieve. We’re happy to help.Forum: Plugins
In reply to: [WooCommerce] shipping address div is emptyHello,
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [Google for WooCommerce] How to extend target attributes?This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.Hello,
Although this is not an option that occurs by default in this extension, a possible workaround would be to use the “shipping” attribute, which allows you to set a “transit_time_label” in your product feed. This label can be used to specify how many days it takes for the product to be shipped, which can be portrayed as an additional information to users.
Then you can automate updates for the feed on a daily basis.
This would require some custom code. If you are interested in hiring a developer to add that capability please check out our customizations page.Forum: Plugins
In reply to: [ShipStation for WooCommerce] Create New Auth KeyHi there,
We would love to look at your setup in more detail. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
I understand you are getting a shipping error and the plugin does not send the shipping cost. Please sign into your Google Merchant center account and navigate to Settings (the icon looks like a gear)>Shipping and Returns. On that page, go to “Your shipping services” then choose to “Add Shipping Service.”
Fill in the necessary information for your shipping service, such as the name, region, and currency. Make sure to add the shipping costs by specifying rates based on factors like order price or product weight. Save your changes.Make sure the shipping service is assigned to the desired products.
Once you’ve completed these steps, your shipping information should be properly included in your product feed for Google listings. If not, please share a screenshot of your settings from the merchant center and from a product with the issue so we can look into this further.
Hi there,
Thanks for reaching out to us regarding the bug. Our developers have been working on it, and a fix should be implemented shortly.
Forum: Plugins
In reply to: [WooCommerce] Problem with multiple variations of same colorSince both the attributes have the same name, the variations take it as a single color. A workaround that will let you choose different shades of the same color is to create a variation using a different name. Ex: #00FFFF Blue instead of Blue (or Aqua blue). Please give that a try and let us know how that goes.