campspofford

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Forum: Fixing WordPress
    In reply to: Site down, WP Admin login down
    Thread Starter campspofford

    (@campspofford)

    7 years, 10 months ago

    Hey t-p,

    I appreciate all the help and the link. After talking with the hosting support, I know it’s something relating to the new WordPress update, so I turned off the auto-updates and they are working on their end to get the update revoked. This is creating issues in editing (TablePress is MIA, some formatting things are out of place, etc.) but they’re small in relation to the whole site being down so I’ll wait until the next update and hope it doesn’t do the same thing.

    PS – I was able to access the phpMyAdmin, but there was no “active_plugin” under wp-options. Still haven’t cracked the code to work with ftp. But again, not going to worry about it now.

    Thanks for your help! Sorry it couldn’t be resolved.

    Forum: Fixing WordPress
    In reply to: Site down, WP Admin login down
    Thread Starter campspofford

    (@campspofford)

    7 years, 10 months ago

    Right, and when I click that link, it leads me to believe I need access to the phpmyadmin or get to the ftp, neither of which I can do.

    Forum: Fixing WordPress
    In reply to: Site down, WP Admin login down
    Thread Starter campspofford

    (@campspofford)

    7 years, 10 months ago

    As I’ve said since the beginning, I cannot access my admin panel.

    I’ve tried phpadmin and wasn’t able to get in. I’m in a tricky place because I’m new to a position where I’m fully in charge of the website, but the website is still only about 5% of my job duties. So I wasn’t given the information even just for who our hosting service was, let alone things like our phpadmin access.

    Forum: Fixing WordPress
    In reply to: Site down, WP Admin login down
    Thread Starter campspofford

    (@campspofford)

    7 years, 10 months ago

    Hey t-p,

    I got into our hosting site and got under Error codes and found this one repeated since yesterday:

    PHP Fatal error: Call to undefined function get_user_by() in /home7/campspof/public_html/wp-includes/meta.php on line 1308

    So far I’ve tried getting FileZilla & PHPadmin to work, but I can’t even set them up because I don’t have access. I attempted with Command Prompt but to no avail – continually says “invalid command”. This PHP Fatal Error above is the closest thing I have to an answer.

    Thanks

    Forum: Fixing WordPress
    In reply to: Site down and no access to wp-admin
    campspofford

    (@campspofford)

    7 years, 10 months ago

    I’m having the same issue. I received a normal email this morning saying I was automatically updated to the latest version of WordPress but that I didn’t’ need to do anything.

    Any help is appreciated. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)