carlsum1986

Hi @gemmaevans
Please check the video if it helps of the steps i have performed.

https://www.loom.com/share/a3bc646507484159a1a6dc234e186c09?focus_title=1&muted=1

hi yes they do match please check this link
https://ibb.co/gms7p5d

furthermore jetpack log details below

Debug Info
jQuery version: 1.12.4
CLIENT_ID:
BLOG_TOKEN:
MASTER_USER:
CERT: 0
TIME_DIFF: 0
VERSION: 7.2.1:1557206159
OLD_VERSION: 7.2.1:1557206159
PUBLIC:
USER_ID: 1
USER_TOKEN: [this user has no token]
PHP_VERSION: 7.1.27
WORDPRESS_VERSION: 5.1.1
JETPACK__VERSION: 7.2.1
JETPACK__PLUGIN_DIR: /home/eco532maau6l/public_html/gbonthego.com/wp-content/plugins/jetpack/
SITE_URL: https://gbonthego.com
HOME_URL: https://gbonthego.com
PLAN: JetpackPlanfree

— SYNC Status —
Jetpack Sync Full Status: `Array
(
[started] => Thu, 01 Jan 1970 00:00:00 +0000
[queue_finished] => Thu, 01 Jan 1970 00:00:00 +0000
[send_started] => Thu, 01 Jan 1970 00:00:00 +0000
[finished] => Thu, 01 Jan 1970 00:00:00 +0000
[sent] => Array
(
)

[queue] => Array
(
)

[config] =>
[total] => Array
(
)

)
`
Sync Queue size: 0
Sync Queue lag: 0 seconds
Full Sync Queue size: 0
Full Sync Queue lag: 0 seconds
Sync IDC URLs: {“home”:”https:\/\/gbonthego.com”,”siteurl”:”https:\/\/gbonthego.com”,”WP_HOME”:””,”WP_SITEURL”:””}
Sync error IDC option: false
Sync IDC Optin: 1

HTTP_HOST: gbonthego.com
SERVER_PORT: 443
HTTPS: on
HTTP_CF_CONNECTING_IP: 115.31.140.110
HTTP_X_FORWARDED_FOR: 115.31.140.110
REMOTE_ADDR: 172.68.143.188
PROTECT_TRUSTED_HEADER: false

TEST RESULTS:

FAILED TESTS!
test__check_if_connected: Jetpack is not connected.
Array
(
[0] => Array
(
[name] => test__check_if_connected
[pass] =>
[message] => Jetpack is not connected.
[resolution] => Please disconnect and reconnect Jetpack.
[group] => Array
(
[0] => default
)

)

[1] => Array
(
[name] => test__master_user_exists_on_site
[pass] => skipped
[message] => Jetpack is not connected. No master user to check.
[resolution] =>
[group] => Array
(
[0] => default
)

)

[2] => Array
(
[name] => test__master_user_can_manage_options
[pass] => skipped
[message] => Jetpack is not connected.
[resolution] =>
[group] => Array
(
[0] => default
)

)

[3] => Array
(
[name] => test__xml_parser_available
[pass] => 1
[message] => Test Passed!
[resolution] =>
[group] => Array
(
[0] => default
)

)

[4] => Array
(
[name] => test__outbound_http
[pass] => 1
[message] => Test Passed!
[resolution] =>
[group] => Array
(
[0] => default
)

)

[5] => Array
(
[name] => test__outbound_https
[pass] => 1
[message] => Test Passed!
[resolution] =>
[group] => Array
(
[0] => default
)

)

[6] => Array
(
[name] => test__identity_crisis
[pass] => skipped
[message] => Jetpack is not connected.
[resolution] =>
[group] => Array
(
[0] => default
)

)

[7] => Array
(
[name] => test__wpcom_connection_test
[pass] => skipped
[message] =>
[resolution] =>
[group] => Array
(
[0] => default
)

)

[8] => Array
(
[name] => test__server_port_value
[pass] => 1
[message] => Test Passed!
[resolution] =>
[group] => Array
(
[0] => default
)

)

[9] => Array
(
[name] => test__wpcom_self_test
[pass] => skipped
[message] =>
[resolution] =>
[group] => Array
(
[0] => default
)

)

)