chrisdwarner

Jermey,

I have my blog hosted through dreamhost.com, and they as part of their wordpress support, have just upgraded everyone to jetpack premium.

Now everything is automagically working, my stats page is correctly displaying stats… I suspect that my issues were part of a side effect of them rolling out this new feature. That would explain the server 500 errors I was getting when trying to delete the plug in.

Certainly would be nice to get some forewarning from your ISP if they are going to be doing stuff like this.

anyhow, thanks for your help… I don’t know what you did (if anything on your end) but thank you for your assistance and patience while helping me with this issue.

• This reply was modified 9 years ago by chrisdwarner.

FWIW, I can view the conedogers.com stats just fine using the wordpress mobile app. I had to reconnect the blog to re-enable the stats. Basically, everything you recommended worked on my IOS mobile device using your wordpress app.

Its only the browser where I have issues. I tried to deactivate and delete the plugin on the wpAdmin page, but I get a repeatable server 500 error when I attempt to delete the plugin. That leaves the plugin in an unknown state, the only way to continue is to re-install over the broken plugin. I was about to try deleting the plugin via FTP and try to re-install.

• This reply was modified 9 years, 1 month ago by chrisdwarner.

I see the redirect that I purchased, but I do not see my blog in the list of sites.

instead I see a prompt for 3 hidden blog sites. viewing those sites, I see my original wordpress.com site. only clicking on the url redirects me to the active blog as expected.

Moving on to the next step, I open the dashboard and Jetpack is asking me to activate recommended features. Clicking that button I get the following Javascript error: “Recommended features failed to activate. Error: Cookie nonce is invalid”

this is as far as I get. I get the same error when I attempt to delete the plugin, deactivate, etc..

Hi Jeremy,

the site url is http://www.conedogers.com. I have lost track of the ID of the ticket(s) that I opened.

At this stage, I have been able to restore the stats page on my mobile device by remove and re-adding the site on the wordpress app and I can see site stats as expected, so I think my problem is local to either my machine, or wordpress site.

Now, when I try to disconnect jetpack from my wordpress account, I am unable to delete jetpack with similar scripting errors. So I think my jetpack install on my site is fubar, How do I manually delete the jetpack plugin from wordpress?

Also, at some point earlier this year, wordpress started asking for local data storage according to safari. How do I delete that cache? I suspect that might be part of my jetpack problem. does jetpack use any of that local data storage?

thanks

chris

try rebooting your wordpress server, that resolved the problem for me.