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  • I was about to start using this plugin to try it out, but then i came here to read the reviews. I always begin reading the 1 star reviews, and then “move up the scale”.

    I was really impressed with the answers by the author @tigroumeow! You might be doing a great job, you might be a top developer, but man you can’t handle criticism! If users give a 1 star review don’t insult them, call them incompetent and so on, just ask nicely what the problem was, and ask how they can help you make it better, so you can learn from their contributions and correct your mistakes (everyone makes mistakes – yes, even you, although you might think otherwise!). If a review is fake, other people will realize that and ignore the review, it’s not that hard and we are not all stupid!

    Instead you reply with arrogance and even insult people, and say this is hard work and time consuming! Of course it is, but aren’t you selling a PRO version of this plugin and making money from it? The hours you mention you spend working on this and other plugins aren’t worth it? If not that’s your problem, use your time on something else.

    Best of luck and success to you.

    Sorry to say that i too had serious problems with the update. My website stopped processing orders. Orders were registered by customers but reported an error to them, and on the backend they were created but with no data of the client or the products purchased, payment method, etc. Emails warning me there was a new order were not received either.

    This was a major problem for me, i lost 6 orders and a couple of hours to figure out what the problem was. Finnaly inactivated this plugin, and the problem was solved! I have no intention to reactivate it…

    @ansarybadal, if you cant’t replicate these issues you should try harder, after all you messed things up, and after more than one user complaining about problems you should check your code more carefully, or at least revert to the previous version until this one was stable.

    Best regards.

    Thread Starter cmsseni

    (@cmsseni)

    Hi!

    I think IP could be usefull for location tracking purposes (country, city), for non registered users/visitors.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)