Jamie
Forum Replies Created
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Forum: Fixing WordPress
In reply to: “Panels” tab missing in Post preferencesThere is no panels tab any longer. It should be under General tab in Advanced section now if you are using a current version of WordPress.
Hi @gm10, please see this documentation since you are also using the Beaver Builder plugin.
https://docs.wpbeaverbuilder.com/beaver-builder/basics/smooth-scrolling/However, if you need further help, please submit a ticket since you are using premium products, not the free version which we support here. Per guidelines of this forum, we cannot provide support to you here for premium products
- This reply was modified 2 years ago by Jamie.
Forum: Fixing WordPress
In reply to: Footer duplicate on firefoxIt looks like a caching issue because if I add a query string to the URL then only one footer loads.
e.g.
https://aggiornamenti.pointsolutions.it/soluzioni-software/?nocache
I would suggest disabling all caching to see if the issue resolves. If it does, then you know it’s an issue with caching settings – either server or via the plugin you are using.
Forum: Fixing WordPress
In reply to: Footer duplicate on firefoxI see the double footer in Firefox and Chrome actually.
Forum: Fixing WordPress
In reply to: theme install and search failedYou tried manually resetting the plugins as mentioned in the link in my last reply? Here it is again:
https://ww.wp.xz.cn/documentation/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menusForum: Fixing WordPress
In reply to: theme install and search failedAre there plugins active on your site at this time? If so, Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
You might also try re-installing WordPress in Dashboard > updates if you can just to rule that out.
Forum: Fixing WordPress
In reply to: WordPress add to cart issueSince your issue is with WooCommerce, I would recommend posting in that support forum instead
https://ww.wp.xz.cn/support/plugin/woocommerce/Forum: Fixing WordPress
In reply to: theme install and search failedThis may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install and activate “Health Check”: https://ww.wp.xz.cn/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/Forum: Fixing WordPress
In reply to: Add Link/ Insert LinkThis may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install and activate “Health Check”: https://ww.wp.xz.cn/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/Forum: Fixing WordPress
In reply to: HELP! Messed up custom login page, now can’t log in!Glad to help @steebow!
Forum: Fixing WordPress
In reply to: HELP! Messed up custom login page, now can’t log in!Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to
/wp-content/themes/and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).Forum: Fixing WordPress
In reply to: Cant login or reset passwordTry manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to
/wp-content/themes/and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).Forum: Fixing WordPress
In reply to: I am unable to get into /wp-login.phpTry manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to
/wp-content/themes/and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).Forum: Fixing WordPress
In reply to: elementor flexbox not workYou should reach out to Elementor
Here if you are a free user: https://ww.wp.xz.cn/support/plugin/elementor/
Or on their website if you are a premium user.
- This reply was modified 2 years, 1 month ago by Jamie. Reason: update elementor url
Forum: Fixing WordPress
In reply to: Shortcodes stopped workingI’ve seen a plugin conflict cause shortcodes to stop rendering and also in some cases HTML/Markup errors.
Have you tried disabling all plugins except WPML to see if that makes any difference?