BasePress
Forum Replies Created
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This is uncommon and shouldn’t really happen.
If you switch to any default theme of WP, this should be resolved. The problem seems to be the way you have configured Avada theme maybe.
I am assuming this has something to do with the global footer you have created. Disable it temporarily and this should disappear.
Did you by any chance mention basepress shortcode in the footer you created? If yes, remove and this should be solved.
If you wish to hide it via CSS, you will need a little bit of CSS knowledge. Where you specify both BasePress and Nav XT class to hide it (display: none) so that it only affects basepress pages and not others.
If you are a paid customer, please create a support ticket at our site and mention the exact URL where you need to hide this and I give CSS pointers further.
Best way to achieve this without problems would be to add CSS rule in your theme’s Custom CSS file.
.bpress-post-views, .bpress-post-date{display: none;}
Adding this rule should fix hide the views and date.
Hope this helps. If you liked our product and support, can you please add a review? Your review will help our small business.
Tough to answer this without actually looking at the page where this is happening.
This shouldn’t happen. Do you by chance have a “widget” placed in there?
BasePress does have tags actually. And has “Popular Articles” widget instead.
Exploring our knowledge base would be more helpful I guess.
Forum: Plugins
In reply to: [Knowledge Base documentation & wiki plugin - BasePress Docs] Canonical issueWere you able to solve this? This is a unique case and I don’t really have a solution to this. If you found a solution, would love to know.
This is highly unlikely to happen. Maybe a theme or plugin conflict could be the cause of this. May I request you to try disabling other plugins and see if the problem still appears?
Forum: Plugins
In reply to: [Knowledge Base documentation & wiki plugin - BasePress Docs] basepageYou should be able to find this setting here:
wp-admin > BasePress > Settings > General > Single Knowledge Base Mode
Tick the checkbox and it should work.
If you loved our product and support, please consider adding a review. This will help my small business.
Thanks
BasePress strips shortcodes in the search results but it seems that WPBakery doesn’t register its shortcodes during Ajax request and make it therefore not possible to strip them automatically.
You should be able though to get them stripped by adding a hook to your functions.php file. Something like..
add_filter( 'basepress_search_force_strip_shortcodes', true );If this doesn’t help, please reach out to WPBakery support.
You are welcome!
If you liked our product and support, can you please add a review? Your review will help our small business.
Have a great day!
You are welcome!
If you liked our product and support, can you please add a review? Your review will help our small business.
Have a great day!
You are welcome!
If you liked our product and support, can you please add a review? Your review will help our small business.
Have a great day!
Seems like this maybe coming from other plugin? Please try disabling all other plugin except BasePress and see if the problem still persists?
Could you please send me the link to a report that was generated by iThemes Security Pro?
It appears that you are seeing a cached report from iThemes Security Pro.
WPScan has already recognized that the latest version of the product is already fixed: https://wpscan.com/plugin/basepress
Freemius SDK was updated last week. Please make sure you are using the latest version of the plugin.
Please reach out to us via contact form on our website and mention specific URL with the exact help you need. Maybe we will be able to help. Probably this could be fixed via a CSS hack.