BasePress
Forum Replies Created
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Hi @wasimness,
BasePress uses a custom post type and as any other custom post type it must have a slug in the URL.
WordPress allows only Posts and Pages to have no slug in the URL.
You can change the slug from the main knowledge base page but that is it.Sorry for not having better news!
Hi Again,
I have noticed that you already have content in the KB so the note seems strange.
If you can open a support ticket from BasePress menu we’ll help you from there.Thanks
there is a note on your page that says there is no KB yet so nothing would show.
Can you please make sure that you have at least a KB with a section and an article inside?Thanks
Hi @jano75,
I must agree with you that an icon or something else would make it easier to understand!
I’ll make sure to add something in a future release.Thanks
Hi @jano75,
to access the subsection you can click on the parent name in the sections list.
On top of the list there is a breadcrumb to go back in the hierarchy.The subsection should be listed in the article edit screen.
If it doesn’t work for you as described above just let me know!
Hi @jasperaap,
BasePress doesn’t have any AMP integration.
There are plugins to add AMP support to WordPress so you may want to check with their support if custom post types and custom taxonomies are supported.
BasePress uses a custom post type called “knowledgebase” and a custom taxonomy called “knowledgebase_cat”.When it comes to SEO you can use any SEO plugin as you would for your posts and pages.
If you have any other question just let me know!
Hi Kwitelle,
I am happy I could help!
Have a nice day!Hi @kwitelle,
you can customise the templates and remove the extra title.
The instructions on how to customise a theme can be found here:
https://codesavory.com/knowledge-base/basepress/basepress-themes/customize-a-knowledge-base-theme/
At the bottom of the article it suggests a plugin to find out which template to customise and where it is located.When opening the templates you will find these lines:
<!-- Knowledge Base title --> <header> <h2><?php echo apply_filters( 'basepress_modern_theme_header_title', 'Knowledge Base' ); ?><br><?php echo ( $bpkb_is_single_kb ? '' : $bpkb_knowledge_base->name ); ?></h2> </header>You just need replace those with this:
<!-- Knowledge Base title --> <header> <h2><?php echo $bpkb_knowledge_base->name; ?></h2> </header>You may find H1 or H2 in different templates so you can respect that or set it as you see fit best.
If you have any difficulty doing this please open a support ticket from within the plugin and I’ll help you from there.Thanks
Hi @kwitelle,
I am sorry but it is not possible to assign multiple sections to the same article at the moment.
Hi @sachsongngu,
Thanks for your confirmation!
Have a nice day too!Hi @sachsongngu,
I have just released an update with a fix for this!
Sorry for the inconvenience!Hi @sachsongngu,
I’ll see if I can replicate the issue in my local installation and get back to you ASAP!
Sorry for the inconvenience!
Forum: Plugins
In reply to: [Knowledge Base documentation & wiki plugin - BasePress Docs] export my faqHi Jan,
I’ll mark this as resolved but if you need further help please do not hesitate to contact us.
Thanks
Forum: Plugins
In reply to: [Knowledge Base documentation & wiki plugin - BasePress Docs] export my faqHi Jan,
There is not a direct way to export/import content but you could use dedicated plugins to do that.
BasePress uses a post type called “knowledgebase”. You can export the posts from one site and import it to the other site assigning the knowledgebase post type to them.
Then you can manually assign the correct KB and section to each article.I hope this answer your question!
Hi Wasim,
I am happy you got it to work!
I’ll remember to add a note in the instructions to increase the priority in the template as that is not always obvious.Thanks