consciouscreativeeric
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Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] Invalid Product ErrorHey @frankremmy – truly appreciate the detailed reply! But since the error isn’t happening anymore, I’m going to just mark this as solved, unless it crops up again, to save the time for my client. Thanks!
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] Invalid Product ErrorHi, just following up here – it seems the issue was with 3.2.9, as things stopped happening upon switching back to 3.2.8. However, the site auto-updated the plugin to 3.2.9 again, and it seems to have somehow solved the issue (isn’t happening anymore).
If it does start up again, I’ll re-open this thread, but you can close it for now.
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] Invalid Product ErrorHi @saivutukuru – thanks for the response,
- Does the error occur with every product, or only certain types (e.g., variable, virtual, subscriptions)? Unfortunately I cannot tell – it’s not happening with every order. Most products on the site are variable products, but I’ve seen orders that don’t have this issue, though most do.
- Are any custom code snippets (e.g., via the Code Snippets plugin) interacting with order status updates or payment gateways? Nope, nothing interacting there.
- Could you try reverting to version 3.2.8 of the Braintree plugin to see if the error still occurs? This will help confirm whether version 3.2.9 introduced the issue. Just reverted, will report back to see if the error stops.
I will do the conflict test if the issue persists after switching back to 3.2.8.
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