Hi, Greg. Thanks for following up. Our password uses the character set a-zA-Z0-9%^*$#@ and was generated by the LastPass secure password generator will all 4 categories of boxes checked. I tried both a 12-character and 64-character password in the password field, but neither worked. Both worked when I went through the wizard.
Please let me know if I can provide further information.
Nevermind, it wasn’t a password length issue; rather, I had to run the Setup Wizard and change the password that way. Adding the password through the form field in the plugin interface did not work.
Typo correction: I can’t get this plugin to work except with shorter passwords.