dedoceo007

Hi, there are restrictions on the account types. We currently have three levels and based on the level of service the user can access specific pages. I did try switching from default to message to content and I had the same operation. I am seeing the message I have in the system on my mobile but not on my desktop.

Please let me know if I need to give you access.

Here’s a link to where you can see some of the screenshots:

https://vetsplaybook.com/screenshots/Screen Shot 2019-11-04 at 6.21.43 AM.png
https://vetsplaybook.com/screenshots/Screen Shot 2019-11-04 at 6.23.22 AM.png
https://vetsplaybook.com/screenshots/Screen Shot 2019-11-04 at 6.24.04 AM.png
https://vetsplaybook.com/screenshots/Screen Shot 2019-11-04 at 6.24.18 AM.png
https://vetsplaybook.com/screenshots/Screen Shot 2019-11-04 at 6.24.27 AM.png

• This reply was modified 6 years, 7 months ago by dedoceo007.

Changed Status to NOT RESOLVED as I’m still having the problem and I need to figure out where I need to make change to resolve… Looking forward to hearing from you and I’ve included all the requested information.

Sorry, I was out sick… Please reopen this ticket. Here is the module data, exported:

{
“plugin”: {
“name”: “Hustle”,
“version”: “4.0.0.1”,
“network”: false
},
“timestamp”: 1565632969,
“attributes”: {
“module_name”: “Home1”,
“module_type”: “popup”,
“active”: “1”,
“module_mode”: “optin”
},
“data”: {
“module_id”: “1”,
“blog_id”: “0”,
“module_name”: “Home1”,
“module_type”: “popup”,
“active”: “1”,
“module_mode”: “optin”
},
“meta”: {
“integrations”: {
“mailchimp”: {
“selected_global_multi_id”: “5d3b8aa1c29e86.90079368”,
“auto_optin”: “subscribed”,
“list_id”: “77ca971085”,
“list_name”: “Vets Playbook, LLC (77ca971085)”,
“group”: null,
“group_interest”: null
}
},
“content”: {
“module_name”: “”,
“title”: “”,
“sub_title”: “”,
“main_content”: “<p style=\”text-align: center;\”>Receive a $100 discount on \u201cThe Playbook package\u201d by entering your e-mail below. \u00a0Once submitted we’ll send you the discount code to add when you \u00a0join Vets Playbook!<\/p>”,
“feature_image”: “https:\/\/vetsplaybook.com\/wp-content\/uploads\/2019\/07\/glogo.png”,
“show_never_see_link”: “0”,
“never_see_link_text”: “Never see this message again.”,
“show_cta”: “0”,
“cta_label”: “Join Now”,
“cta_url”: “https:\/\/vetsplaybook.com\/join-now\/”,
“cta_target”: “self”
},
“design”: {
“form_layout”: “three”,
“style”: “minimal”,
“feature_image_position”: “left”,
“feature_image_fit”: “contain”,
“feature_image_horizontal”: “center”,
“feature_image_horizontal_px”: “-100”,
“feature_image_vertical”: “center”,
“feature_image_vertical_px”: “-100”,
“feature_image_hide_on_mobile”: “0”,
“form_fields_style”: “flat”,
“form_fields_border_radius”: “5”,
“form_fields_border_weight”: “3”,
“form_fields_border_type”: “solid”,
“form_fields_icon”: “static”,
“form_fields_proximity”: “joined”,
“button_style”: “flat”,
“button_border_radius”: “5”,
“button_border_weight”: “3”,
“button_border_type”: “solid”,
“gdpr_checkbox_style”: “flat”,
“gdpr_border_radius”: “5”,
“gdpr_border_weight”: “3”,
“gdpr_border_type”: “solid”,
“color_palette”: “blue”,
“customize_colors”: “1”,
“main_bg_color”: “#176387”,
“image_container_bg”: “#010d30”,
“form_area_bg”: “#78b5d1”,
“title_color”: “#FFFFFF”,
“title_color_alt”: “#ADB5B7”,
“subtitle_color”: “#FFFFFF”,
“subtitle_color_alt”: “#ADB5B7”,
“content_color”: “#FFFFFF”,
“ol_counter”: “#FFFFFF”,
“ul_bullets”: “#FFFFFF”,
“blockquote_border”: “#78B5D1”,
“link_static_color”: “#78B5D1”,
“link_hover_color”: “#4D95B6”,
“link_active_color”: “#4D95B6”,
“cta_button_static_bg”: “#78b5d1”,
“cta_button_static_color”: “#FFFFFF”,
“cta_button_hover_bg”: “#4d95b6”,
“cta_button_hover_color”: “#FFFFFF”,
“cta_button_active_bg”: “#4d95b6”,
“cta_button_active_color”: “#FFFFFF”,
“optin_input_icon”: “#aaaaaa”,
“optin_input_static_bo”: “#ffffff”,
“optin_input_static_bg”: “#ffffff”,
“optin_form_field_text_static_color”: “#4D95B6”,
“optin_placeholder_color”: “#AAAAAA”,
“optin_input_icon_hover”: “#5d7380”,
“optin_input_hover_bo”: “#ffffff”,
“optin_input_hover_bg”: “#ffffff”,
“optin_input_icon_focus”: “#5d7380”,
“optin_input_active_bo”: “#ffffff”,
“optin_input_active_bg”: “#ffffff”,
“optin_input_icon_error”: “#d43858”,
“optin_input_error_border”: “#d43858”,
“optin_input_error_background”: “#ffffff”,
“optin_check_radio_bo”: “#ffffff”,
“optin_check_radio_bg”: “#ffffff”,
“optin_mailchimp_labels_color”: “#FFFFFF”,
“optin_check_radio_bo_checked”: “#ffffff”,
“optin_check_radio_bg_checked”: “#ffffff”,
“optin_check_radio_tick_color”: “#78B5D1”,
“gdpr_chechbox_border_static”: “#ffffff”,
“gdpr_chechbox_background_static”: “#ffffff”,
“gdpr_content”: “#FFFFFF”,
“gdpr_content_link”: “#FFFFFF”,
“gdpr_chechbox_border_active”: “#ffffff”,
“gdpr_checkbox_background_active”: “#ffffff”,
“gdpr_checkbox_icon”: “#78B5D1”,
“gdpr_checkbox_border_error”: “#d43858”,
“gdpr_checkbox_background_error”: “#ffffff”,
“optin_select_border”: “#ffffff”,
“optin_select_background”: “#ffffff”,
“optin_select_icon”: “#4d95b6”,
“optin_select_label”: “#4D95B6”,
“optin_select_placeholder”: “#aaaaaa”,
“optin_select_border_hover”: “#ffffff”,
“optin_select_background_hover”: “#ffffff”,
“optin_select_icon_hover”: “#165e80”,
“optin_select_border_open”: “#ffffff”,
“optin_select_background_open”: “#ffffff”,
“optin_select_icon_open”: “#165e80”,
“optin_select_border_error”: “#FFFFFF”,
“optin_select_background_error”: “#ffffff”,
“optin_select_icon_error”: “#d43858”,
“optin_dropdown_background”: “#FFFFFF”,
“optin_dropdown_option_color”: “#78B5D1”,
“optin_dropdown_option_color_hover”: “#FFFFFF”,
“optin_dropdown_option_bg_hover”: “#aaaaaa”,
“optin_dropdown_option_color_active”: “#FFFFFF”,
“optin_dropdown_option_bg_active”: “#4d95b6”,
“optin_calendar_background”: “#FFFFFF”,
“optin_calendar_title”: “#165E80”,
“optin_calendar_arrows”: “#165e80”,
“optin_calendar_thead”: “#35414A”,
“optin_calendar_cell_background”: “#ffffff”,
“optin_calendar_cell_color”: “#5d7380”,
“optin_calendar_arrows_hover”: “#165e80”,
“optin_calendar_cell_bg_hover”: “#4d95b6”,
“optin_calendar_cell_color_hover”: “#ffffff”,
“optin_calendar_arrows_active”: “#165e80”,
“optin_calendar_cell_bg_active”: “#4d95b6”,
“optin_calendar_cell_color_active”: “#ffffff”,
“optin_submit_button_static_bo”: “#4d95b6”,
“optin_submit_button_static_bg”: “#4d95b6”,
“optin_submit_button_static_color”: “#FFFFFF”,
“optin_submit_button_hover_bo”: “#165e80”,
“optin_submit_button_hover_bg”: “#165e80”,
“optin_submit_button_hover_color”: “#FFFFFF”,
“optin_submit_button_active_bo”: “#165e80”,
“optin_submit_button_active_bg”: “#165e80”,
“optin_submit_button_active_color”: “#FFFFFF”,
“optin_mailchimp_title_color”: “#FFFFFF”,
“custom_section_bg”: “#165e80”,
“optin_error_text_bg”: “#ffffff”,
“optin_error_text_border”: “#d43858”,
“optin_error_text_color”: “#D43858”,
“optin_success_tick_color”: “#4D95B6”,
“optin_success_content_color”: “#FFFFFF”,
“overlay_bg”: “rgba(51,51,51,0.9)”,
“close_button_static_color”: “#78b5d1”,
“never_see_link_static”: “#78b5d1”,
“close_button_hover_color”: “#165e80”,
“never_see_link_hover”: “#165e80”,
“close_button_active_color”: “#165e80”,
“never_see_link_active”: “#165e80”,
“border”: “0”,
“border_radius”: “5”,
“border_weight”: “3”,
“border_type”: “solid”,
“border_color”: “#dadada”,
“drop_shadow”: “0”,
“drop_shadow_x”: “0”,
“drop_shadow_y”: “0”,
“drop_shadow_blur”: “0”,
“drop_shadow_spread”: “0”,
“drop_shadow_color”: “rgba(0,0,0,0.4)”,
“customize_size”: “0”,
“apply_custom_size_to”: “desktop”,
“custom_width”: “600”,
“custom_height”: “300”,
“customize_css”: “0”,
“custom_css”: “”
},
“visibility”: {
“conditions”: {
“16c2f99023f”: {
“group_id”: “16c2f99023f”,
“filter_type”: “all”
}
}
},
“emails”: {
“form_elements”: {
“first_name”: {
“label”: “First Name”,
“required”: “false”,
“css_classes”: “”,
“type”: “name”,
“name”: “first_name”,
“placeholder”: “John”,
“can_delete”: “true”
},
“last_name”: {
“label”: “Last Name”,
“required”: “false”,
“css_classes”: “”,
“type”: “name”,
“name”: “last_name”,
“placeholder”: “Smith”,
“can_delete”: “true”
},
“email”: {
“label”: “Your email”,
“required”: “true”,
“css_classes”: “”,
“type”: “email”,
“name”: “email”,
“placeholder”: “[email protected]”,
“validate”: “true”,
“can_delete”: “false”
},
“submit”: {
“label”: “I’ll Take The Discount”,
“required”: “true”,
“css_classes”: “”,
“type”: “submit”,
“name”: “submit”,
“placeholder”: “Subscribe”,
“error_message”: “Please fill out all required fields.”,
“can_delete”: “false”
}
},
“after_successful_submission”: “show_success”,
“success_message”: “<p>Thanks for taking time to submit your information, {first_name}. \u00a0Please check your email for another great savings offer.<\/p>”,
“auto_close_success_message”: “1”,
“auto_close_time”: “30”,
“auto_close_unit”: “seconds”,
“redirect_url”: “”,
“automated_email”: “1”,
“email_time”: “instant”,
“recipient”: “[email protected]”,
“day”: “”,
“time”: “”,
“auto_email_time”: “5”,
“auto_email_unit”: “seconds”,
“email_subject”: “You can save an additional $50!”,
“email_body”: “<p>Thanks\u00a0{first_name}, for adding your email address to our mail list. \u00a0We wanted to remind you that we do not sell, share, barter, or disclose your information to anyone.<\/p><p>And now, to save you more, you can receive an additional $50 discount by sharing Vets Playbook on your Facebook page. \u00a0All you have to do is share this link on Facebook, (https:\/\/vetsplaybook.com), send in an image of your Vets Playbook post (or the link), and we’ll send you a discount code for a total of $150.00 off your membership.<\/p>”
},
“integrations_settings”: {
“allow_subscribed_users”: “0”,
“active_integrations”: “mailchimp”
},
“settings”: {
“auto_close_success_message”: “0”,
“triggers”: {
“trigger”: “time”,
“on_time_delay”: “6”,
“on_time_unit”: “seconds”,
“on_scroll”: “scrolled”,
“on_scroll_page_percent”: “20”,
“on_scroll_css_selector”: “”,
“enable_on_click_element”: “1”,
“on_click_element”: “”,
“enable_on_click_shortcode”: “1”,
“on_exit_intent”: “1”,
“on_exit_intent_per_session”: “1”,
“on_exit_intent_delayed”: “0”,
“on_exit_intent_delayed_time”: “5”,
“on_exit_intent_delayed_unit”: “seconds”,
“on_adblock”: “0”
},
“animation_in”: “bounceInDown”,
“animation_out”: “bounceOutUp”,
“after_close_trigger”: [
“click_close_icon”,
“auto_hide”,
“click_outside”
],
“after_close”: “no_show_all”,
“expiration”: “3”,
“expiration_unit”: “days”,
“on_submit”: “nothing”,
“on_submit_delay”: “5”,
“on_submit_delay_unit”: “seconds”,
“hide_after_subscription”: “no_show_all”,
“allow_scroll_page”: “1”,
“close_on_background_click”: “1”,
“auto_hide”: “1”,
“auto_hide_unit”: “seconds”,
“auto_hide_time”: “45”
}
}
}

Hi,

Thanks for the quick response.

You are correct in the reference… I want to send an email to subscribers once they respond to a pop up requesting their information.

I added the plugin and verified outgoing emails are fine. I can receive messages from the WP website.

I re-tried sending the email using the standard {email} and a specific email address but I did not receive any emails by opening up the website and responding to the screen pop.

I have not received any email messages.

Is there some other setting I need to look at?