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Viewing 15 replies - 1 through 15 (of 29 total)
  • Thread Starter diegogomez

    (@diegogomez)

    Perfect! Thank you very much, I wasn’t sure how it could be done, now it works!

    Thread Starter diegogomez

    (@diegogomez)

    Thanks for the help @kjvextras , is there any way I can send you the URL confidentially? I wouldn’t want to post on the support forum.

    Thread Starter diegogomez

    (@diegogomez)

    Thanks @kjvextras, I have activated remote support.

    I have tried several ways and I have not been able to synchronize even the simple fields.

    Thread Starter diegogomez

    (@diegogomez)

    Hi @kjvextras,

    Thanks for the answer, I checked the link you sent me, but it doesn’t seem to be the problem, because it is not only the “Date” field that does not merge, but also the “Phone” field, and even the “Cedula” field, which is a simple text field that does not merge either.

    What else can I try?

    Thread Starter diegogomez

    (@diegogomez)

    We don’t know what could be happening, the audience continues to receive data from Woocommerce even in the last few minutes, but the fields “Phone number”, “Fecha de Nacimiento”, even “Cédula” which is a simple text field are not synchronized.

    you can see it in this image: https://ibb.co/k97kC5p

    Thread Starter diegogomez

    (@diegogomez)

    Hi @lapzor, thank you,

    Yes, I have the “Update existing subscribers” option activated

    I just tested it with a simple text field, and then I also refreshed the Mailchimp list. I still don’t see the change in Mailchimp’s audience, however I understand that it may take a couple of hours for the process to complete, I will wait 24 hours and write again with the result.

    Thread Starter diegogomez

    (@diegogomez)

    Hi @hchouhan

    I have tried with my email and other different emails, none of them work.

    In the “MC4WP > Form > Settings” options I have activated the “Update existing subscribers” option: https://ibb.co/mNL9XVB

    However, remember that what I am trying to synchronize is the checkout registration data, not the newsletter form.

    Thread Starter diegogomez

    (@diegogomez)

    I had already applied the action of the “renew mailchimp audiences” button even more than 24 hours ago, but it does not seem to have any effect, the fields are still empty in my mailchimp audience list.

    In the previous message, I had already sent the print of the field names of the Mailchimp fields, in the link: https://ibb.co/C2Br8mf

    Thread Starter diegogomez

    (@diegogomez)

    Hi Harish, thanks for your help!

    This is the snipet that I have active:

    add_filter('mc4wp_integration_woocommerce_data', function ($data, $order_id) {
    $order = wc_get_order($order_id);

    // this sends the billing_phone field from WooCommerce to a Mailchimp field called "PHONE".
    $data['PHONE'] = $order->get_meta('billing_phone', true);

    // this sends the billing_wooccm18 field from WooCommerce to a Mailchimp field called "NACIMIENTO".
    $data['NACIMIENTO'] = $order->get_meta('billing_wooccm18', true);

    return $data;

    }, 10, 2);

    And this is how I have the tags in the Mailchimp audience: https://ibb.co/C2Br8mf

    Thread Starter diegogomez

    (@diegogomez)

    Hello, these are the last lines of the error log, I don’t see anything recent:

    [2024-12-25 11:15:25]ERROR:Form 5644 > Mailchimp API error: 400 Bad Request. Member Exists. bere********@gm***.com is already a list member. Use PUT to insert or update list members.

    Request:

    POST https://us6.api.mailchimp.com/3.0/lists/3d4ed7e5a3/members

    {"status":"subscribed","email_address":"bere********@gm***.com","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"186.80.28.79","tags":[]}

    Response:

    400 Bad Request

    {"title":"Member Exists","status":400,"detail":"bere********@gm***.com is already a list member. Use PUT to insert or update list members.","instance":"077bbc9f-b909-2ca1-f751-084dc00b57c3"}

    [2024-12-25 11:15:32]WARNING:Form 5644 > bere********@gm***.com is already subscribed to the selected list(s)

    [2024-12-25 11:15:40]WARNING:Form 5644 > bere********@gm***.com is already subscribed to the selected list(s)

    [2024-12-25 11:16:13]WARNING:Form 5644 > bere********@gm***.com is already subscribed to the selected list(s)

    [2025-01-02 21:53:48]WARNING:Form 5644 > elor******@gm***.com is already subscribed to the selected list(s)

    [2025-01-02 23:21:41]WARNING:Form 5644 > elor******@gm***.com is already subscribed to the selected list(s)

    [2025-01-13 08:20:13]WARNING:Form 5644 > lili***************@ho*****.com is already subscribed to the selected list(s)

    [2025-01-13 08:20:16]WARNING:Form 5644 > lili***************@ho*****.com is already subscribed to the selected list(s)
    Thread Starter diegogomez

    (@diegogomez)

    Ok, thanks, it worked by temporarily changing the currency to $USD and after connection to $DOP again.

    Hello, i I have:
    – WordPress / 6.5.5
    – Woocommerce / 9.0.0
    – Facebook for Woocommerce / 3.2.5

    And the product synchronization always stays frozen at the same point:
    https://ibb.co/M54phvw

    These are the last lines executed in the log file:

    2024-07-14T14:43:23+00:00 Aviso Request
    method: GET
    uri: https://graph.facebook.com/v20.0/4638805896140046?fields=name
    user-agent: Facebook-for-WooCommerce/3.2.5 (WooCommerce/9.0.0; WordPress/6.5.5)
    body:
    duration: 0.20192s
    CONTEXT: {"_legacy":true}
    2024-07-14T14:43:23+00:00 Aviso Response
    code: 200
    message: OK
    body: {"name":"SITE - Woo","id":"4638805896140046"}
    CONTEXT: {"_legacy":true}
    2024-07-14T14:43:24+00:00 Aviso Request
    method: POST
    uri: https://graph.facebook.com/v20.0/214132020755331/events
    user-agent: Facebook-for-WooCommerce/3.2.5 (WooCommerce/9.0.0; WordPress/6.5.5)
    body: {"data":[{"action_source":"website","event_time":1720968204,"event_id":"268a908c-5833-4c1f-94cd-d890f3ef271a","event_source_url":"https:\/\/MIWEB.COM\/sandalias-seri-aqua-capodarte\/?attribute_pa_talla=7","custom_data":{"content_name":"Sandalias Seri Aqua Capodarte","content_ids":"[\"4016296|RAFIA\\\/AQUA|_29686\"]","content_type":"product_group","contents":"[{\"id\":\"4016296|RAFIA\\\/AQUA|_29686\",\"quantity\":1}]","content_category":"PREMIUM","value":"2200.00","currency":"DOP"},"user_data":{"client_ip_address":"54.236.1.11","client_user_agent":"Mozilla\/5.0 (compatible; Pinterestbot\/1.0; +http:\/\/www.pinterest.com\/bot.html)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-9.0.0-3.2.5"}
    duration: 0.13864s
    CONTEXT: {"_legacy":true}
    • This reply was modified 1 year, 10 months ago by diegogomez. Reason: Sensitive information of my website
    Thread Starter diegogomez

    (@diegogomez)

    Thanks @keylorcr for your answer, i will try the solution and give my feedback…

    Thread Starter diegogomez

    (@diegogomez)

    I don’t think we have any answers, I’ve been writing for help for more than 2 months and still no one has said anything.

    Oh! Too bad, because in previous versions this was a feature that was included in the free version…

    What I don’t understand is that I have two stores where I have been using it and it has always shown me the additional fields in the emails, but in the administrator something happen, because in the “Emails option” this appears:

    Store 1= Versión 7.4.5
    https://ibb.co/yPz6jFp

    Store 2= Versión 7.4.5 (same version)
    https://ibb.co/2tGpPP9

    Why does this happen, how can I keep the outdated version but still allow me to see the bosses in the emails?

Viewing 15 replies - 1 through 15 (of 29 total)