Dillon Lanier

Do you have access to the hosting platform? Is there a backup of the website that you know of?

The best solution depends on your skills. If you feel comfortable writing JavaScript and doing small things with functions.php you can probably figure out how to let JS handle the logic part.

I’ve used Contact Form 7 + JS to create forms that dynamically hide/ show follow-up questions depending on how a given question is answered, do some calculations to create a survey score, and send the person filling out the form an email.

If you want to go this route, try setting up Contact Form 7, figure out how to have JavaScript listen for the form submission, get the radio button selection and any other data, then send a customized email using PHP’s mail function or display something on their screen right then…

There’s a variety of ways to do what you want, and the best one will depend on your skills, if you’re willing to pay or want to do it for free, and how much time you’re willing to invest.

Check out the Contact Form 7 DOM Events page. Hope this is helpful to you!
https://contactform7.com/dom-events/

• This reply was modified 4 months, 1 week ago by Dillon Lanier.

You need to be more specific with the location on the page you are talking about. There are multiple instances of white space on the landing page, and certainly some are intentional. Please specify between which two sections the unwanted space is and someone will be able to help you!

Sounds like you have tried a lot of things. Can you elaborate on the nature of the site? Traffic load, what it does, etc. What was the conclusions from running your Python analysis script?

My personal approach would be to either change hosts OR download a backup and do a quick rebuild of the site in a local environment to make sure everything is working smoothly, then swap that out with the current site. A lot of the approach depends on how critical uptime is for you.

Hi @finty57, where do you host your website? Can you login to your hosting platform and manage the site from there?

Given this is a plugin specific issue, I would suggest exploring the Amp Support Forum.

The first thing to try is deleting this plugin from your website through a file manager on your hosting backend. Hopefully that will fix it and you are able to access the correct location or get help from your hosting provider.

Hi @kaiwenf, I don’t have a definitive answer for you, but I’ll try since no one else has yet.

First, I would check if the things you think are setup correctly and working are actually setup and working. DNS or mapping seems like a possible culprit from reading your description of the errors.

Second, check for silly things like spelling errors and get rid of extra stuff you tried that didn’t work – I don’t think you need to edit .htaccess, for example.

Sorry I can’t be more helpful, it does sound like you’re close, and clearly something you think is setup correctly isn’t. If you want to add screenshots of the relevant DNS records, network mapping, or other that may help me or someone else pinpoint the issue.

Best of luck.

You say that you have checked your Pages, but have you checked your Posts? Your posts are visible separately from pages. You can find your posts in the backend sidebar menu, usually directly above the ‘Media’ option.

This is a feature not a bug in my opinion. Would you prefer if there was no text shown until the font loads? That would confuse a good number of users and probably increase your bounce rate if people are visiting from locations where the page loads slowly.

I would recommend trying to load the font faster. You could consider hosting the font locally and applying it with CSS, which is faster than pulling from Google each time.