Damianne P (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Remove parent slug from the products category URLHi @atrostov. Did you take a look at the settings my colleague recommended? The shop base setting does not include the category in the URL for a product and sounds like what you are looking for here.
Forum: Plugins
In reply to: [WooCommerce] Hierarchical product, remove slug main productHi @protport4991. It appears that no one has been able to help with this development topic. I recommend the following places for more development-oriented questions:
- the #developers channel in the WooCommerce Community Slack: https://woocommerce.com/community-slack/
- WooCommerce FB group: https://www.facebook.com/groups/advanced.woocommerce/
Forum: Plugins
In reply to: [WooCommerce] Technical issue due to woocommerceHi @saujanyashres.
I saw a post that we are not allowed to edit the posts. Can you do it in my stead if possible?
We also abide by the ww.wp.xz.cn guidelines and are not able to edit posts. Only a ww.wp.xz.cn moderator can edit posts and you can contact them in the #forums channel on Slack.
eduma/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
If this is the source of the error, the conflict test that my colleague recommended would reveal the theme as the source of the issue.
Forum: Plugins
In reply to: [WooCommerce] Fatal error – Can’t use WooCommerce in Admin PanelHi @rybinsk. Sorry that we missed your last response. I hope you have already solved the issue but will make a suggestion here for anyone else who finds this thread as well.
If you are running a recent version of WooCommerce along with WooCommerce Admin and face any error messages involving WooCommerce Admin, please deactivate that plugin. The features of WooCommerce Admin are built into WooCommerce and so you generally do not need the separate plugin.
Forum: Plugins
In reply to: [WooCommerce] Proper image size on product page (main + thumbnails)Hi @cometto. Sorry we missed your previous responses. Since the issue you are encountering is with the Flatsome theme’s lightbox and not with WooCommerce itself, I recommend getting in touch with Flatsome’s support for help.
Forum: Plugins
In reply to: [WooCommerce] How do I know it all works?Hi @lovefamilyholidays. Sorry that we missed your last response.
on the paypal checkout page, its saying send money to (My personal name) – how do I change this to the business name please
Could you clarify what you mean by this please? A screenshot or two would be very helpful to illustrate the issue. You can use a site like https://snipboard.io to upload the screenshot(s) and then share the link(s).
Hi @thetoolman123. Sorry that we missed your last response.
Can you confirm that the Completed Order Email is enabled in WooCommerce > Settings > Emails? If it is but you do not receive an email, I recommend working through our Email FAQ.
Forum: Plugins
In reply to: [WooCommerce] Sales to Northern IrelandHi @pestleandmortar. Sorry that we missed your initial post.
I need to be able to charge say £100 for a product but have two different VAT rates, one at 21% for Northern Ireland and 20% for England, Scotland and Wales. I cannot work out how I do this.
You can set up different tax rates by country in WooCommerce > Settings > Taxes > Standard Rates. You may also want to take a look at our Brexit Guide for WooCommerce.
Forum: Plugins
In reply to: [WooCommerce] Automatic updates disabledHi @huntex. Sorry that we missed your last response.
It sounds like this issue may be due to a plugin conflict. If you temporarily deactivate all the other plugins on your site, does the option then exist to allow automatic updates? You can learn more about Conflict Testing here.
Forum: Plugins
In reply to: [WooCommerce] More than one store.Hi there, sorry that we missed your last post. The Filter Products by Price widget works on the shop page and category pages. You can learn more here – https://docs.woocommerce.com/document/woocommerce-widgets/#section-5.
Forum: Plugins
In reply to: [WooCommerce] Problems with setting backorder via REST APIHi @admirvirtua. It looks like no one has been able to help here. In that case, I can recommend the following two places for help with more development type questions:
- the
#developerschannel in the WooCommerce Community Slack: https://woocommerce.com/community-slack/ - WooCommerce FB group: https://www.facebook.com/groups/advanced.woocommerce/
Forum: Plugins
In reply to: [WooCommerce] cancelled ordersHi @joannaritsoni. Sorry that we missed your last response.
So you think this happens when i client is at the checkout page he has completed all his details and then when he chooses to proceed to payment and he is directed to the banks page (the payment gateway) he cancels there?
Yes, that’s exactly right.
Also, the notifications in WooCommerce > Settings > Emails control what emails are sent to you. They do not control whether an order is created in WooCommerce > Orders. An order is created as “Pending Payment” before the customer completes payment. If they cancel the payment, it then changes to Cancelled.
- This reply was modified 5 years, 2 months ago by Damianne P (a11n).
Forum: Plugins
In reply to: [WooCommerce] Request exceeded the limit of 10 internal redirectsHi @sometimeska. Sorry that we missed your post. I recommend that you take a look at this page for help. This is more of a general WordPress issue rather than specific to WooCommerce.
Forum: Plugins
In reply to: [WooCommerce] Issue with VariationsHi @wizcomhosting. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Search bar widget colourHi @pleazo. Sorry that we missed your last post. You can use some code like:
.woocommerce.widget_product_search input[type="text"]:hover { border: 1px solid #add8e6; background-color:#add8e6; }