Damianne P (a11n)
Forum Replies Created
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Hi @fuentesal07, were you able to resolve this issue?
@aslanbayramov, since you’re not the person who originally started this topic, per the forum guidelines, would you please start your own topic? We’ll be happy to help you there. 🙂
Forum: Plugins
In reply to: [Meta for WooCommerce] The plugin do not sync products with variationsHi @anne-cecilie. Sorry that we missed your last post. Are you still facing this issue? If so, can you make sure that your PHP memory limit is at least 512MB to see if that helps?
Hi @aspleniastudios. Sorry we missed your initial post. Are you still facing this issue? If so, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Forum: Plugins
In reply to: [Meta for WooCommerce] Product variations missed for some productsHi @parallaxmaster. As a next step, please try reconnecting the store to Facebook. Then reset the product metadata and do another sync. Then share the latest debug log with us if the issue persists.
Forum: Plugins
In reply to: [Meta for WooCommerce] Sync Price promotion with plannerHi @suzparis, I see one of the plugin developers has commented in the issue. I’m going to go ahead and close this thread as any communications with the developers will happen in the Github issue.
Hi @javfuller,
If we set up a TaxJar account to be able to override the specific behavior, can your plugin pull in the overrides or will it always pull the default behavior?
Is there any way to override the default behavior for shipping? In FL, shipping is taxable if we don’t offer a pickup option. So we need to charge tax for shipping.
When Automated taxes are in use, this overrides any tax rates you may manually add, as well as the “Compound” and “Shipping” toggles for those tax rates so it’s not possible to edit the default tax calculations for shipping.
If you’d like to use settings from a TaxJar account, I would recommend that you use TaxJar rather than WooCommerce Shipping and Tax.
Forum: Plugins
In reply to: [Meta for WooCommerce] Unable to parse JSON-LD tagHi @samr17. Sorry that we missed your initial post. Are you still facing this issue? If so, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Forum: Plugins
In reply to: [Meta for WooCommerce] Ad Manager account not identifiedHi @mte90 ,
Given the nature of this error, could you please create a WooCommerce.com account if you don’t have one yet and “purchase” the free Facebook for WooCommerce extension on the account? Then you’ll be able to reach out to us from https://woocommerce.com/my-account/create-a-ticket/.
Be sure to include the system status report from your site as well as a full description of the issue and we’ll do our best to help you then.
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook event issuesHi @neurastenia. I can see you have both Facebook for WooCommerce and Facebook for WordPress active on your site. When I visit your home page, I can see 3 tags.
Can you please check the tags that you’ve set up and make sure that there is only one active on your site to see if that helps?
Hi @korvak, if the issue occurs with Flatsome, I recommend getting in touch with Flatsome support.
Hi @makobaby01.
The suggestion I have is, instead on the facebook store redirect to the product page, take it to the cart already adding the product or go straight to the checkout?
Looking back at your original post, can you clarify the issue for me? Is the slowness experienced when trying to purchase a product from your Facebook shop or directly on your WooCommerce Store? Could you share the exact steps I can take to replicate the issue on your site to make sure I understand the issue correctly?
Besides when I use facebook bussiness there are products that appear in woocommerce as sychronized, but I can’t brand the product through facebook bussiness, only on normal facebook / instagram
I’m not sure what you mean by this. Could you please share some screenshots to illustrate the issue? Feel free to redact any private information. You can use an app like https://snipboard.io to share the images.
Hi @dino123456789. Please reach out to us from WooCommerce.com for help. You may need to create an account first and “purchase” the free Facebook for WooCommerce extension to be able to send us an email from https://woocommerce.com/my-account/create-a-ticket/. Please reference this post, and be sure to include your system status report in the ticket.
Hi @organikbesin, Does the issue also occur with a default theme, Elementor and WooCommerce active on your site? I’m asking because I have not been able to replicate this issue with Storefront, Elementor and WooCommerce installed.
Hi @latebuorre. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this extension, please start a new thread.
Hi @chrispieracci. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the extension, please start a new thread.