Damianne P (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Square] Set Products to Automatically SyncHi @luclearmedia. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions, please start a new thread.
Hi @calimelo13. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions, please start a new thread.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] ecommerce events not trackingHi @crystalpayton. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions, please start a new thread.
Hi @gazuots. I’m going to go ahead and close this thread since you’ve identified the issue is with your theme plugin. I hope that you get a response to help you resolve the issue soon.
Forum: Plugins
In reply to: [WooCommerce Admin] An error occured with WooCommerce AdminHi @yanibus. If you have WooCommerce 4.0 or later installed, WooCommerce Admin is built in. Please try deactivating WooCommerce Admin to see if that helps.’
If the issue persists after deactivating WooCommerce Admin, please share the latest fatal error log with me. Instead of pasting the log directly here, first paste it to Pastebin or Gist. Then return to this thread and paste the link to that file here.
Forum: Plugins
In reply to: [WooCommerce Admin] Erro AtualizaçaoHi @robinhoaraujo, you can try reinstalling WooCommerce by FTP following this guide.
Forum: Plugins
In reply to: [WooCommerce Admin] Analytics not importing historical dataHi @rong123.
The Historical Import relies on the Action Scheduler, which is powered by the WP Cron system. Is WP Cron working on your site? You can check by going to WooCommerce > Status and looking in the “WordPress environment” section.
Forum: Plugins
In reply to: [Action Scheduler] Attempt activation, tables not createdHi @tonyfelice, we’ve seen some reports of this but have not been able to replicate it. Please check the questions and comment on the issue here?
Hi @aelrida. Was WooCommerce Google Analytics active along with the other plugin that you are using now? If so, does swapping the activations, that is activating WooCommerce Google Analytics and deactivating the alternate plugin that you are using right now, resolve the issue?
Forum: Plugins
In reply to: [WooCommerce Square] Product Image Sync in WoocommerceHi @dylanmcevoy. By default, with Square as your SOR, the product image will only be imported into WooCommerce on sync if there is no image in WooCommerce. This behavior is the default as explained here.
I will provide feedback to our developers that you would like this feature but at the moment, there is no built-in option to modify this behavior.
Forum: Plugins
In reply to: [WooCommerce Square] Status code CARD_TOKEN_USEDHi @themassapothecary. Usually, this error is caused by a conflict on your site. I recommend that you do a conflict test to see which plugin is causing the error
Status code CARD_TOKEN_USED: Card nonce already used with a different idempotency key; please request new nonceand also forces the payment card to be saved for every order. Those two issues are likely related.We have a document here to guide you through conflict testing – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
I hope that points you in the right direction. It would be great if you would report back how it goes.
Hi @mickif,
It shows the adjusted amounts at backend of woo, shows pre-adjusted costs in square. Can someone let me know why this is happening?
As explained in the documentation here, the authorization amount has to match the captured amount. Square does not allow partial captures.
I hope that clarifies the issue.
Forum: Plugins
In reply to: [WooCommerce Square] Postal Code and CSSAh I see. It looks like you’ve hidden the field but not the required indicator. You can use CSS to hide it or modify your existing customization.
As my colleague previously advised, you may have issues processing payments without the postal code, so you’ll want to monitor for any issues.
Forum: Plugins
In reply to: [WooCommerce Square] Import from Square with variations not workingHi @kegobeer. Were you able to send us a ticket? If so, let’s set this thread as resolved as we will be helping you by email.
Hi @lucanepote. I’ve been looking into this issue some more and we have a bug report here. Please feel free to comment directly there to follow along on any progress.