Damianne P (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Admin] An error occured with WooCommerce AdminHi @yanibus. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this extension, please start a new thread.
Forum: Plugins
In reply to: [Meta for WooCommerce] Multisite issue with multiple Business ManagersDo you plan any kind of multisite compatibility soon? Otherwise we will work out a solution by our own.
We do not have any specific multisite compatibility planned so looking into a custom solution is a good idea if you’d like to add this.
Hi @msiweb74. I can see your account id shows up using Google Tag Assistant but I’m not seeing a tracking code. Is there no data displayed in Google Analytics?
Can you confirm that you have enabled tracking in the extension? Have you made any other changes on the site recently with your plugins or your theme?
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Google Analytics not working on some pagesHi @shirshaom. Can you please confirm what version of the Google Analytics integration extension you have installed? Also, do you get the same errors when GTM is deactivated but WooCommerce Google Analytics is active, or is the issue only when both plugins are active?
Hi @miguelbp87. There isn’t a workaround available in the plugin. You’ll need to do this in Google Tag Manager as you’ve found out. I found this article explaining some of the process. Although it’s not in English, perhaps translating it could be helpful to you.
Forum: Plugins
In reply to: [Meta for WooCommerce] Variation image or parent image?Hi @dwnl. If there is a feature that you would like to see in Facebook for WooCommerce that is not there yet, as is the case here, then the way to communicate this suggestion to our developers is through our Ideas Board. Our developers use that board to gauge community traction on what features to include in future versions.
Please create an issue there that other WooCommerce store owners can vote for.
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook sync VariableHi @badgesonboard. What is the URL where I can see the products in your WooCommerce store? Is your product a variable product with the variations syncing to Facebook?
Hi @organikbesin. This is the best place to ask the question if it is a question about WooCommerce core. Can you confirm that this issue occurs when only a default theme like Twenty Twenty and WooCommerce are active on your site?
Hi @memberlobby. By default, when PayPal Express is the selected payment method, the Place Order button is removed like on my test site:
If that is not the case on your site, it is most likely due to a theme override. To determine this, try switching your theme to a default one to see if the issue resolves, or check for any overrides that affect checkout in your theme. It looks like this may have something to do with your page builder, Theme Fusion, from looking at the code.
Hi @makobaby01, sorry that we missed your initial post. It sounds like this may be a memory limit issue on your site. I recommend making sure that your memory limit is at least 512MB to see if that helps.
Forum: Plugins
In reply to: [Meta for WooCommerce] Out of stock products do not sync on FacebookHi @contradoaudio. Sorry we missed your last response. If you’re still facing this issue and would like to reach out to us more privately, you can do so by email. You can get https://woocommerce.com/products/facebook/ from WooCommerce and then contact us from https://woocommerce.com/my-account/create-a-ticket/.
Forum: Plugins
In reply to: [Meta for WooCommerce] Many products are set to Sync and hideHi @ssoulless. Sorry we missed your previous updates.
In a CSV import, the relevant meta data columns to update Facebook information are
Meta: fb_visibility,Meta: _wc_facebook_sync_enabled. After the import, you’ll need to trigger a full sync so the changes will take effect (you can do that in Marketing > Facebook > Product sync > Sync Products).Forum: Plugins
In reply to: [Meta for WooCommerce] How to hide the parent product from the catalogue?Hi @fotske,
I just would like to sync only the 2 variants and not the parent product
There is no option in Facebook for WooCommerce to sync variations without syncing the parent.
If this option doesn’t exist (which seems very strange to me) could you please add this option in the next version of the plugin?
Please make your feature request here. Our developers use that board to gauge community traction on what features to include in future versions.
Forum: Plugins
In reply to: [Meta for WooCommerce] Product Sync ErrorHi @arystos. Can you please try reconnecting the plugin to Facebook to see if that helps? You can follow our guide here to do so.
@willheeman, please start a new thread for help in keeping with the Forum Guidelines.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Google Pay and Apple Pay not showingHi @pattmeters. Please turn on debug logging in WooCommerce > Settings > Payments > Stripe and try to make a purchase on your store. Then check if there is a Stripe debug log in WooCommerce > Status > Logs to share with us.
If there is a log, instead of pasting it directly here, first paste it to Pastebin or Gist. Then return to this thread and paste the link to that file here.