dusticelli
Forum Replies Created
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Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] coupon emailHello cusrev,
finally, today was the first time that I recieved the copy of the coupon mail. Saying this, I am actually still on 3.109.
A bit afraid to update now to latest 3.110. Will it work with the newest as well?
Thx
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] coupon emailThank you for engaging in my problems
1. Now I am on Version Version 3.107
2. No, I didn’t test it by myself, but I have received couple of reviews. As well I have added my email address in the plugins settings to receive a copy of the Coupon email, but finally I didn’t get any copy.
3. The reason why I asked for if wether the coupon email is sent by woocommerce or by your service, is that I have modified my woocommerce shop sending me a copy of every email that is sent by the system. This is to control if weither the email was sent out to the customer or not.
Can you tell me which system is sending out the coupon email?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] everything works fine expect coupon emailSorry to come back to this.
I guess again there is no eMail sent for the discount. As I have placed a bbc into the settings I should get a copy of the mail that was sent out. But I don’t get. 🙁
Might this problem occur again, because we had another upodate of the plugin these gays?
In which moment will the email with coupon code be sent? After the customer has placed the review or when the admin releases the review?
It’s a pitty, because the plugin is really great, but this is really important issue..
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] everything works fine expect coupon emailGreat!
with the update it works for me as well.
Thank you very much.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] everything works fine expect coupon emailFinally I have that debug.log file. But to be honest seems that it doesn’t write any error regarding that issue in that file. Actually I have run the process as a test, and right after that, there isn’t any log in the file rearding the sending of the coupon message. I don’t know if this needs a few time to write the error into the log file?
The only thing I found wich might be related is from yesterday night:
[24-Apr-2020 01:09:39 UTC] PHP Notice: Trying to get property ‘comment_status’ of non-object in /var/www/clients/client1397/web11466/web/wp-includes/comment-template.php on line 1238
[24-Apr-2020 01:09:39 UTC] PHP Notice: Trying to get property ‘ping_status’ of non-object in /var/www/clients/client1397/web11466/web/wp-includes/comment-template.php on line 1268
[24-Apr-2020 01:09:39 UTC] PHP Notice: Trying to get property ‘comment_count’ of non-object in /var/www/clients/client1397/web11466/web/wp-includes/general-template.php on line 2998Could this be related to not sending the message?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] everything works fine expect coupon emailHello cusrev,
thanks for helping in that. I have enabled debugging, but seems that there isn’t any debug.log file.
Does it mean that there isn’t produced any error?
Hello mujeebur,
thank you for your fast reply. No, I am not using any other review module. Just out of the box woocommerce functionality. So what about the mandatory fields?
First I have made an export to have the right csv. What I got was a csv with the following fields
comment_ID
comment_post_ID
comment_author
comment_author_email
comment_date
comment_date_gmt
comment_content
comment_approved
comment_parent
user_id
ratingCan I leave the field comment_ID empty?
comment_author & comment_author_email – Can I fill these fields with new entrys regarding from wordpress users view? I mean, do the entrys of these fields to be related to already existing users/customers?
Finally I found some difference between date format. The export file I generated with the plugin has made a date format like this
2017-07-19 14:00:00
But the documentation and sample csv do have date format like this
9/6/2016 6:29:00
I don’t know, but when I have a look to the entrys inside the database, the date entrys are all 000? Probably the data might be a problem?