elfsight
Forum Replies Created
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Forum: Plugins
In reply to: [Elfsight Social Photo Feed] The plugin elfsight doesn’t workDear @raninaveen,
We’re really sorry that the issue is still unresolved!
We’ve found your support ticket and it seems we never got your reply with the link to your website.
Please provide the link to the page with the widget in question in your support ticket, our support specialist will be happy to assist you further 🙏🏻
Thank you!
Regards,
ElfsightForum: Plugins
In reply to: [Elfsight Social Photo Feed] The plugin elfsight doesn’t work@raninaveen thank you!
We have found your support ticket and our specialist will get back to you as soon as possible 🙏🏻
Regards,
ElfsightForum: Plugins
In reply to: [Elfsight Social Photo Feed] The plugin elfsight doesn’t workHello Rani,
We’re so sorry to hear that your Chat widget doesn’t work correctly!
Please open a support ticket at https://help.elfsight.com/contact and provide a link to the page with the widget.
Our Support Team will be very happy to assist and provide a solution for you.Regards,
Elfsight TeamForum: Plugins
In reply to: [Reviews and Rating – Google Reviews] Importing photos posted with reviewsHello folks!
Craig, thanks a lot for giving Elfsight Google Reviews widget a try!
It’s true that at the moment we don’t support photos, however, we’ll be happy to try to find a way to make it possible.
We have such a feature request in our wishlist, so feel free to vote for it and get notified about all this request’s status updates – https://wishlist.elfsight.com/ideas/GR-I-9.And if any help ever needed, you’re most welcome to contact us 🙂
Explore all widgets – Widget Catalog
Follow us – Facebook | Instagram
Find helpful guides – Help CenterRegards,
Elfsight TeamForum: Reviews
In reply to: [Elfsight Blocks] GreatHello emicorrales,
Thank you so much for your awesome review! We are so happy to know that our plugin appeared to be a thing for you and we do hope you enjoy using it 🙂
Regards,
ElfsightForum: Developing with WordPress
In reply to: Show Etsy revies in TextareaHi @hyldahl82,
You add the code in the form of text, and not in the form of code, that’s why it is displayed like that. Please add code not in the text area field, but in the custom HTML code area.
If you have any other questions, don’t hesitate to ask!Regards,
Elfsight TeamForum: Fixing WordPress
In reply to: Instagram not showing pics on websiteHi guys!
@ritika12345
Our apologies for keeping you waiting.
We’re terribly sorry you faced the issue with our Instagram widget. Is it ok now? If not, please contact us – we’ll be happy to help you!
Regards,
Elfsight Team- This reply was modified 5 years, 5 months ago by elfsight.
Hello guys! (@artofclouds, @rayenarancibia, @lesliejc)
Our apologies for keeping your waiting!
We have introduced some changes in this update, and here’s an article that will explain which and why – https://codecanyon.elfsight.com/article/751-crucial-changes-in-instagram-feed-version-4
Please, keep in mind that you need to reset your feed’s source after updating the plugin. Here’s an article that explains how you can do it – https://codecanyon.elfsight.com/article/761-setting-the-source-of-your-instagram-feed-plugin.
If you need our help, don’t hesitate to contact our support team here -https://codecanyon.elfsight.com/contact. We’ll be happy to assist you!
Best regards,
Elfsight Team- This reply was modified 5 years, 8 months ago by elfsight.
Forum: Plugins
In reply to: [Elfsight Social Photo Feed] InstaShow doesn’t refreshHello!
Our apologies for the long wait!
There should be no problems with the paid version because only support for the free WordPress plugin is no longer provided. Most likely, you are faced with local issues.If you bought the СodeСanyon plugin, please write here: https://elfsight.ticksy.com/submit/#100003625
If you use Elfsight Apps, then contact us here: https://help.elfsight.com/We’ll be glad to help you!
Best regards,
Elfsight TeamForum: Plugins
In reply to: [Elfsight Social Photo Widget] Issue with InstaLinkHello @patosan,
We’re terribly sorry you’ve faced the issue with the plugin. Unfortunately, support is no longer provided for this plugin, due to the development of higher priority areas. We apologize on behalf of our entire Elfsight team!
You can continue using Instashow widget in Elfsight Apps version – https://elfsight.com/instagram-feed-instashow/. Our Support Team is ready to help you with the seamless migration of your widget data. We guarantee to help you as soon as you contact us.
We apologize for any inconvenience and thank you for your understanding!Best regards,
Elfsight TeamForum: Plugins
In reply to: [Elfsight Social Photo Feed] InstaShow doesn’t refreshHello!
We’re terribly sorry you’ve faced this issue with the plugin. Unfortunately, support is no longer provided for this plugin, due to the development of higher priority areas. We apologize on behalf of our entire Elfsight team!
You can continue using Instashow widget in Elfsight Apps version – https://elfsight.com/instagram-feed-instashow/. Our Support Team is ready to help you with the seamless migration of your widget data. We guarantee to help you as soon as you contact us.
We apologize for any inconvenience and thank you for your understanding!Best regards,
Elfsight TeamForum: Plugins
In reply to: [Elfsight Social Photo Feed] Feed no longer workingHello!
We’re terribly sorry you’ve faced this issue with our widget. Unfortunately, support is no longer provided for this plugin, due to the development of higher priority areas.
We apologize on behalf of our entire team!You can continue using Elfsight Apps version of the Instashow widget – https://elfsight.com/instagram-feed-instashow/. Our Support Team is ready to help you with seamless migration of your plugin data. We guarantee to help you as soon as you contact us.
We apologize for any inconvenience and thank you for your understanding!Best regards,
Elfsight TeamForum: Reviews
In reply to: [Elfsight Blocks for Elementor — 80+ Widgets] Bad ideaHi @momo-fr,
Thanks for your feedback!
We agree that deeper integration with the Elementor Editor would be more convenient. However, our widgets are different from other Elementor add-ons. Our widgets are cloud solutions and actually this plugin is an integration of Elementor and our service. With the way our plugins work, you don’t need to use shortcodes. Elfsight service has its own Editor for configuring widgets, and unfortunately, it is technically impossible to be implemented in the Elementor Editor. Our editor has his own preview and you can always see the changes in it.
In the case of the installation widget with a short code, all you need to do is just to go to the Elements Tab and choose the required plugin from the WordPress plugins list. We totally agree this way is rather complicated than the first variant, so we recommend that you opt for simple integration with the cloud-based Elfsight widgets.
We have a lot of Elementor users, who find our widgets really convenient and useful for reaching their website goals. Also, we always provide premium support at any stage of the widget customization/installation, so everyone who needs our guidance is very welcome to request for our help. We’re terribly sorry you had a really bad experience using our plugin.
Please accept our apologies again!Best regards,
Elfsight TeamForum: Plugins
In reply to: [Elfsight Blocks for Elementor — 80+ Widgets] Not workHi @momo-fr,
Thanks for your feedback! We agree that deeper integration with the Elementor Editor would be more convenient. However, our widgets are different from other Elementor add-ons. Our widgets are cloud solutions and actually this plugin is an integration of Elementor and our service. Elfsight service has its own Editor for configuring widgets, and unfortunately, it is technically impossible to be implemented the Elementor Editor.Our editor has his own preview and you can always see the changes in it. We hope that our widgets will be a great addition to your site.
Best regards,
Elfsight TeamForum: Plugins
In reply to: [Elfsight Blocks for Elementor — 80+ Widgets] Instagram Feed DownHi @brees!
Our apologies for the long wait!We’re terribly sorry you were facing some issues with the widget. After the update, we had some difficulties with our Instagram plugin. Now we’re happy to inform you we have fixed and the widget works correctly.
If you still have any issues – don’t hesitate to contact our Support Team, they will be glad to help you!
Please accept our apologies again.Best regards,
Elfsight Team