Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter em40

    (@em40)

    I provided the status report to the server tech support and they said that the server was not causing the error and I should check with woocommerce support.

    Thread Starter em40

    (@em40)

    Also, please note that it does not always spin and spin, some transactions go through. I went through the link for troubleshooting guidelines and followed it as much as I could. I added “add_filter( ‘woocommerce_defer_transactional_emails’, ‘__return_true’ );” to the child theme functions.php file too. If there were a conflict with theme and plugins, wouldn’t it always occur?

    Thread Starter em40

    (@em40)

    This is the system status when this error occurred:
    =======

    ### WordPress Environment ###
    
    WordPress address (URL): https://twistedstemflowers.com
    Site address (URL): https://twistedstemflowers.com
    WC Version: 5.9.0
    REST API Version: ? 5.9.0
    WC Blocks Version: ? 6.1.0
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.8.0
    Log Directory Writable:
    WP Version: 5.8.2
    WP Multisite:
    WP Memory Limit: 1 GB
    WP Debug Mode:
    WP Cron:
    Language: en_US
    External object cache:
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.26
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.79.1
    OpenSSL/1.1.1l
    
    SUHOSIN Installed:
    MySQL Version: 5.7.36
    Max Upload Size: 64 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte String:
    Remote Post: ? wp_remote_post() failed. Contact your hosting provider. 500
    Remote Get:
    
    ### Database ###
    
    WC Database Version: 5.9.0
    WC Database Prefix: wp_
    Total Database Size: 23.92MB
    Database Data Size: 23.06MB
    Database Index Size: 0.86MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine
    MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index:
    0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine
    MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB +
    Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine
    MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine
    MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_cf_forms: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
    wp_cf_form_entries: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_cf_form_entry_meta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_cf_form_entry_values: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_cf_pro_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cf_queue_failures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cf_queue_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_eum_logs: Data: 0.51MB + Index: 0.00MB + Engine MyISAM
    wp_itsec_bans: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_itsec_dashboard_events: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_itsec_distributed_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_itsec_lockouts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_itsec_logs: Data: 0.49MB + Index: 0.04MB + Engine MyISAM
    wp_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_itsec_temp: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 1.87MB + Index: 0.07MB + Engine MyISAM
    wp_postmeta: Data: 19.18MB + Index: 0.25MB + Engine MyISAM
    wp_posts: Data: 0.41MB + Index: 0.05MB + Engine MyISAM
    wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_tm_taskmeta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_tm_tasks: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.21MB + Index: 0.07MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 173
    custom_css: 2
    et_footer_layout: 1
    et_header_layout: 1
    et_pb_layout: 2
    et_template: 5
    et_theme_builder: 1
    nav_menu_item: 11
    page: 12
    post: 2
    product: 100
    revision: 30
    seedprod: 1
    shop_order: 31
    
    ### Security ###
    
    Secure connection (HTTPS):
    Hide errors from visitors:
    
    ### Active Plugins (11) ###
    
    Akismet Anti-Spam: by Automattic – 4.2.1
    iThemes Security: by iThemes – 8.0.2
    Caldera Forms: by Caldera Forms – 1.9.5
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.2.0
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.89
    Easy Updates Manager: by Easy Updates Manager Team – 9.0.10
    WooCommerce Elavon Converge Gateway: by SkyVerge – 2.11.4
    WooCommerce: by Automattic – 5.9.0
    Yoast SEO: by Team Yoast – 17.6
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.12
    
    ### Inactive Plugins (0) ###
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled:
    Force SSL:
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com:
    
    ### WC Pages ###
    
    Shop base: #411 - /shop/
    Cart: #10 - /cart/
    Checkout: #11 - /checkout/
    My account: #12 - /my-account/
    Terms and conditions: #453 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Twisted Stem Child
    Version: 1.0
    Author URL: https://webdesignjustforyou.com
    Child Theme:
    Parent Theme Name: Divi
    Parent Theme Version: 4.14.1
    Parent Theme Author URL: http://www.elegantthemes.com
    WooCommerce Support:
    
    ### Templates ###
    
    Overrides:
    
    ### Elavon Converge Credit Card ###
    
    Environment: Production
    Tokenization Enabled:
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 27
    Oldest: 2021-10-29 21:19:20 +0000
    Newest: 2021-11-29 19:59:23 +0000
    
    ### Status report information ###
    
    Generated at: 2021-11-30 04:01:02 +08:00
Viewing 3 replies - 1 through 3 (of 3 total)