Strangely, when I now go try to re-run the website scan, it starts itself automatically when I load the step in the wizard and it gets stuck for hours (infinitely) at “The scan found 23 cookies on your domain. Scanning, 75% complete.” It never progresses forward.
I’ve tried closing and re-opening the page, re-completing the whole Wizard flow again, refreshing the page. Nothing seems to change it being stuck at 75%. I’m afraid to uninstall the plugin because I don’t want to lose our two policy pages.
Is there any assistance you could provide in helping get this scan unstuck? Thanks so much, again, for your response!
I do have WordPress Bakery installed. However, because I cannot access the staging site’s Dashboard or Plugins page, I am unable to try toggling off/on WordPress Bakery or other plugins to try and troubleshoot 😅 So I need to be
I have sent the System Information to you via the form you linked, thank you! I am looking forward to hearing back!
Hey @jayblack1524 ! Try rolling back the Menu Icons plugn to v0.12.10. (That option should be available via the Plugins page.) There seems to be an issue with the most recent update that is causing breakage with Font Awesome icons, and downgrading the plugin for the time being worked for me.
Hey @hightechbranding ! Try rolling back the Menu Icons plugn to v0.12.10. (That option should be available via the Plugins page.) There seems to be an issue with the most recent update that is causing breakage with Font Awesome icons, and downgrading the plugin for the time being worked for me.
It looks like using the “Rollback to v0.12.10” button in the Plugins page does resolve the issue with Menu Icons, so that is a good workaround in the short-term!
I suppose whatever is causing the issue must have been introduced in the most recent update to Menu Icons. Hopefully you guys can narrow it down so that you can fix it for the next update!
Thanks for the response and helping us find a way to fix this!
Update for posterity: I reached out to the theme developer about the first part of the question and they were able to fix the conflict so the menu shows everything correctly now!
