Erez Hadas-Sonnenschein
Forum Replies Created
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Forum: Plugins
In reply to: [Smartarget Lucky Wheel] Problems with advanced adsHi @mfkne , We’re not able to reproduce it, it could be a clash between two plugins.
Can you please contact us so directly so we can help you solve it?
https://smartarget.online/page_contact.htmlAnother option is that you add our integration code directly to your theme, it’s one line of JS code: https://app.smartarget.online/#/integration
Forum: Plugins
In reply to: [Smartarget Lucky Wheel] Problems with advanced adsHey @mfkne , We’re trying to reproduce it and will get back to you
Forum: Reviews
In reply to: [Smartarget Lucky Wheel] Unstable Wheel PluginHey,
We will be glad to understand better about the deactivating issue and of course about your needs.Feel free to contact us directly 🙂
Forum: Reviews
In reply to: [Smartarget Lucky Wheel] Very goodHey, Our plugin use the default font of your website. If you want to use something else, please contact us and we will be glad to support you 🙂
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] payment failedHey,
Sounds like Stripe blocks you for some reason, please try the following:
1. Open incognito mode
2. Visit https://stripe.com
3. Buy a subscription here: https://app.smartarget.online/#/subscription/buyIf that doesn’t work, it could be that stripe blocks your IP, especially if you’re using co-working space, coffee shop internet, etc. Please try using a different network.
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] Telegram channelHi Dhara,
Yes of course! you can use the telegram app so users will join your channel. In the app settings, instead of adding your Telegram profile, add the link to your group, but only the last part of the link, so for example if your link is: https://t.me/smartargetupdates , you need to add just the smartargetupdates
You can also use the app for Telegram bot 🙂 same approach
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] hide telegram appHey, In your Smartarget Dashboard there is an eye icon next to each app, click on it to disable the app
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] Doesn’t updateI cleared your account cache, please check your website again, I suggest using incognito just to make sure you don’t see a cached version.
If this happen again in the future, simply click on “save settings” again or feel free to contact us 🙂
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] Doesn’t updateHey, can you please share with me your Smartarget ID so I can check your account?
You can find you ID here
- This reply was modified 2 years, 12 months ago by Erez Hadas-Sonnenschein.
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] Chat button optionsHey,
Keep the fields empty (of the skype/wechat/etc) that you don’t want to show and it will disappear from the app.
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] Facebook Messenger IDJust the ID itself, not the entire URL.
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] Facebook Messenger IDHey,
The FB ID is the last part in your FB Page/Profile.
For example:
https://www.facebook.com/disney – The ID is: disneyForum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] popup image sizeHey,
The recommended size is 1400×980. If you need help with fitting the image to this size, please contact us and we will be glad to assist you 🙂
Forum: Plugins
In reply to: [Smartarget - Chat Buttons & Engagement Apps] Start chat doesn’t workHey @maree88 ,
After checking your account settings, I saw that you didn’t add your number.
View post on imgur.com
The number should include the country code, no space, no characters. just numbers.
Forum: Plugins
In reply to: [NSFW] [Smartarget - Chat Buttons & Engagement Apps] Show on specific pagesHey Vaibhav,
By default our plugin add the apps to all pages, but if you want to show just on specific pages, you need to add our integration code directly to your theme.
You can find your integration code (single line of JS) in the bottom of this page: https://app.smartarget.online/#/integration
Let me know if you have any additional questions 🙂