Thank you. I just checked the chat on the website again and a collaborator of you answered me, I hope to solve my doubts in the chat.
Thank you so much for your reply.
I knew tha you have two plugins but in the web site of helpie kb i try to contact with you by the chat but i dont got answer.
And I have another question, i´ve seen (in this support plugin) one question about change the slug of the url. Now is it possible change the url from the plugin?