Md Mahbub Morshed Chowdhury
Forum Replies Created
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Hi @rkesize,
Hi!
Thank you for reaching out and sharing these specific version details with us.
We went ahead and checked into this based on your report, and we can see that the products from the Food List Widget aren’t adding to the cart as they should on your setup. Interestingly, this isn’t an issue we are seeing from any of our other customers, so it looks like a change made in the recent updates might be conflicting with something specific on your site.
Because every WordPress environment is a bit unique, we would love to take a much deeper look into your site to see exactly what’s causing the conflict and get this sorted out for you.
Could you please reach out to us more through landing? So our technical team can jump in and investigate this closely for you.
Looking forward to getting this fixed!
Best regards,
M Mahbub
Hi @cardamineshop,
That is so great to hear! We know how frustrating it can be when technical issues stack up, we’re always happy to step in and do the heavy lifting to get things sorted out directly for you.
Our team’s responsiveness and hands on help gave you the confidence to recommend us truly makes our day. Thank you so much for the 5-star rating and for your kind words! We’ve always got your back whenever you need us.
Best regards,
M Mahbub
Hi @jakurpa,
That is so awesome to hear! I’m really glad our team could jump on with you and get all your questions sorted out. Thank you so much for the 5-star rating and for your kind words! We’re always happy to go the extra mile to make sure you’re taken care of. Have an amazing day with Eventin!
Best regards,
M Mahbub
Hi @revilo2020de,
No worries at all about the delay!
That is so awesome to hear. Yes, our team has already taken care of it, and we are on track to release the fixed version tomorrow. Once it’s rolled out, everything should work beautifully for you.
Thank you so much for your patience and for the “incredible” shoutout, it really keeps the team motivated!
If anything else pops up or if you have any further queries while testing, you know where to find us. Feel free to let us know!
Best regards,
M Mahbub
Hi @plastball,
That is so awesome to hear! We always try to make things as smooth and quick as possible, so knowing our team could sort things out for you easily really makes our day.
Thanks for the 5-star rating and for being a part of the Eventin community! We’ve always got your back whenever you need us.
Best regards,
M Mahbub
Hi @prestigedesign,
You are so right, and it can be incredibly frustrating to get ghosted by companies right when you need help.
We always want to make sure you’re never left hanging, so I’m really glad our team was able to step in both times and get those problems sorted out for you just as promised.
Thank you so much for the 5-star rating and for highlighting how important reliable support is. We’ve always got your back whenever you need us!
Best regards,
M Mahbub
Hi @guille8,
That is so awesome to hear! We always aim to be as quick and professional as possible, so knowing we hit the mark for you really makes our day.
Thank you so much for the 5-star rating and for taking the time to share your experience! We’re always here whenever you need us.
Best regards,
M Mahbub
Hi @prestigedesign,
You are so right, buying a plugin is only half the story, and great support is what really keeps things running smoothly! We know how frustrating it can be when things don’t work as expected, so we’re really glad we could jump in and get both of those issues sorted out for you within a single day.
Thank you so much for the 5-star rating. We’re always here whenever you need us!
Best regards,
M Mahbub
Hi @revilo2020de,
This shouldn’t have happened. Do you have a cache plugin? If it is, then please clean the cache and try one more time. After cleaning the cache, if it remains the same, then please reach us more with your site details. We have to check it more deeply.
Sorry for the inconvenience on your end.
Best Regards,
M Mahbub
Hi @mattyice808,
Thanks for using Eventin. If you have any further queries, then feel free to let us know. We are always here to help you.
Have a great day!
Best Regartds,
M Mahbub
Hi @khalilsfouk,
That is so great to hear! We know how stressful an urgent bug can be for your business, so we’re really glad our team could step in, prioritize it, and get that hotfix out to you the very next day.
Knowing that you felt well-supported and that we were able to handle things professionally truly means the world to us. We’re always here to make sure you can focus on running your restaurant while we take care of the technical side.
Thank you so much for the 5-star rating and for your kind words, it’s users like you that keep us motivated to keep improving every day!
Best regards,
M Mahbub
Hi @revilo2020de,
It is so wonderful to hear that you’re enjoying your experience with Eventin while testing it for your courses and workshops! We put a lot of effort into making the interface and workflows as user-friendly as possible, so knowing that you find it pleasant and even enjoyable to use really makes our day.
We are also glad to hear that our team has been able to help you out so quickly. We truly believe that supporting our users is just as important as the plugin itself, and we’re thrilled that our commitment to that is showing through.
Thank you so much for the 5-star rating, and we’d love to have you as a long-term member of our community! If any other questions, please don’t hesitate to reach out.
Best regards,
M Mahbub
Hi @mattyice808,
I completely understand, thanks for your query.
If you would like to remove or update that icon, you can do so by editing the template files directly. This will allow you to make the change without breaking the formatting in the WYSIWYG editor. You can find the relevant code in these file paths:
- For the Attendee template:
wp-event-solution\templates\emails\attendee-order-email-template.php - For the Purchaser template:
wp-event-solution\templates\emails\admin-order-email-template.php
Once you have located those files, you can either remove the icon entirely or update it with a generic SVG icon of your choice. You can see the specific area to modify here: https://prnt.sc/dTazpBYZYBnK.
If you need any more clarification or have other questions, please feel free to reach out!
Best regards,
M Mahbub
Hi @revilo2020de,
Thank you so much for the kind words! It is great to hear that you are finding workarounds and getting closer to the setup you need for your specific use case.
We are happy to help you through the testing process, so if you run into any more hurdles or have any other questions, please don’t hesitate to let us know. We’re here to make sure you get the most out of Eventin!
Best regards,
M Mahbub
Hi @revilo2020de,
It’s great to see you’re diving deep into the event templates!
Regarding your request for a dynamic list of dates, that specific functionality isn’t available dynamically right now. However, you can achieve this by using our Template Edit option to manually place your event dates and times for each specific event. For your schedules, you can create a Program with a specific date and then add individual schedules with their respective times under that program:
For now the calendar integration, we currently offer both Outlook and ICS download options. When you or your users click the Outlook option on the event page, it will sync the details directly with the Event title date & Description: https://prnt.sc/fSpQpinVQVK5 , and the ICS download works similarly for easy importing. You can see exactly how these look and function in the screenshots here: https://prnt.sc/4k-E36TTxwCd
But direct import to Outlook from ICS is not possible.Let us know if you have any other questions while you continue testing!
Best regards,
M Mahbub
- For the Attendee template: