Hannah S.L.

Thanks for the screenshots!

Ah, okay – so the postal code for the address at checkout is L15 7K4. I’m not from Canada, so I only know what you tell me about the cities and postal codes. 🙂

To make this work, you need to set the shipping zone setting’s postal code to use wild cards, such as L15 *

Link to image: https://d.pr/i/sw71P9

And then at checkout, it’s showing me the correct shipping rate (plus tax in this case):

Link to image: https://d.pr/i/IrZm4i

As for “AJAX” – what does that postal code look like?

Right, then you’ll need to do that using the specific zip codes. Could you please share a few examples so I can show you how to get started?

Hey there,

It’s hard to tell without looking at your site, but it’s likely due to differences in how your theme behaves for mobile devices vs larger screens.

Here’s the best way to test and find out:
 

• Temporarily switch your theme to Storefront
• Check to see if the Google/Apple buttons are showing up on the desktop – if so, then you know the problem is related to the theme and you should contact the developer. If not, please continue to the next step.
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Hey there,

WooCommerce can use the Canadian provinces when setting up shipping zones:

Link to image: https://d.pr/i/Yu4vhU

You can select the provinces as regions.