fiona92

Sorry, one more thing, my Stripe checkout look also looks different now – very basic – is this how it should look? https://ibb.co/My7YGVsb

Thanks so much for all your help.

I’ve changed it to downloadable and it marks as completed, like you said. I will update all virtual with downloadable as well.

The only new thing that is now happening since all the testing is that once the order is completed, it doesn’t not redirect to my custom thank you page, but instead to the classic woocommerce Order page – which has a note at the bottom: There has been a critical error on this website.

Thank you.

I’m not sure which Stripe version it was, but I keep the plugins up to date so must have been the one just before the last update.

I’ve disabled SMTP plugin and when tested I received the test email straight away.

Thank you for your feedback.

I’ve disabled TutorLMS and did a test (virtual) purchase, it redirected fine to the Thank you page however still no email notification. Orders stayed as processing, not completed.

Thanks

Thanks so much for the quick reply. Yes Klarna and Link were auto added after the update. No probs, I can disable it if needed.

The orders are all for virtual products. It is linked with TutorLMS plugin and the courses are linked with woo commerce products.

So since the update, all orders stay on processing.

Hi Kim,

Thanks for your message.

I’ve checked the settings and have the trigger as click open, no cookies set. I’ve added #popmake-2639 in the menu link. Still unfortunately doesn’t open on click.

Thank you

The current popup also change my home page styling background colours