Forum Replies Created

Viewing 15 replies - 1 through 15 (of 19 total)
  • Thread Starter forumquestion

    (@forumquestion)

    Unfortunately, the problem was not resolved with the plugins. I don’t want to risk messing up the website and files in the cpanel as I’m not sure how to revert the site to a backup, so I guess the problem will have to be left for now. But it is definitely odd as the site went from loading in 2 seconds to 11 seconds with no changes made by me

    Thread Starter forumquestion

    (@forumquestion)

    Thank you so much for your reply! The Ocean Extra plugin has automatically updated and the cache has been cleared. Here is the system info:

    == Server Environment ==
    	Operating System: Linux
    	Software: Apache
    	MySQL version: Percona Server (GPL), Release 23, Revision 500fcf5 v5.7.23-23
    	PHP Version: 7.2.34
    	PHP Max Input Vars: 1000
    	PHP Max Post Size: 516M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.7.2
    	Site URL: https://shoplalisa.com
    	Home URL: https://shoplalisa.com
    	WP Multisite: No
    	Max Upload Size: 512 MB
    	Memory limit: 256M
    	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    	Language: en-US
    	Timezone: 0
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: OceanWP
    	Version: 2.1.0
    	Author: Nick
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_US
    	User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 OPR/76.0.4017.177
    
    == Active Plugins ==
    	A1POST.BG Shipping PlugIn WooCommerce
    		Version: 1.1
    		Author: A1POST.BG
    
    	Advanced Shipment Tracking for WooCommerce
    		Version: 3.2.4.1
    		Author: zorem
    
    	Akismet Anti-Spam
    		Version: 4.1.9
    		Author: Automattic
    
    	Autoptimize
    		Version: 2.8.4
    		Author: Frank Goossens (futtta)
    
    	Block Specific Spam Woo Orders
    		Version: 0.53
    		Author: guwii
    
    	Elementor
    		Version: 3.2.4
    		Author: Elementor.com
    
    	Essential Addons for Elementor
    		Version: 4.7.1
    		Author: WPDeveloper
    
    	Flexible Product Fields
    		Version: 1.7.2
    		Author: WP Desk
    
    	Flexible Shipping
    		Version: 4.6.0
    		Author: WP Desk
    
    	Hide Shipping Method For WooCommerce Pro
    		Version: 1.0.9
    		Author: theDotstore
    
    	Jetpack
    		Version: 9.8.1
    		Author: Automattic
    
    	Kadence WooCommerce Email Designer
    		Version: 1.4.7
    		Author: Kadence WP
    
    	Kiasa UPI Payment plugin for WooCommerce
    		Version: 1.2
    		Author: Kiasa
    
    	MOJO Marketplace
    		Version: 1.5.8
    		Author: Mike Hansen
    
    	Ocean Extra
    		Version: 1.7.6
    		Author: OceanWP
    
    	PayPal Buy Now Button
    		Version: 1.7.2
    		Author: Scott Paterson
    
    	PayPal PLUS for WooCommerce
    		Version: 2.2.1
    		Author: Inpsyde GmbH
    
    	Permalink Manager Lite
    		Version: 2.2.10
    		Author: Maciej Bis
    
    	Really Simple SSL
    		Version: 4.0.15
    		Author: Really Simple Plugins
    
    	SiteOrigin Widgets Bundle
    		Version: 1.20.0
    		Author: SiteOrigin
    
    	Smash Balloon Instagram Feed
    		Version: 2.9.1
    		Author: Smash Balloon
    
    	WooCommerce
    		Version: 4.8.0
    		Author: Automattic
    
    	WooCommerce PayPal Checkout Gateway
    		Version: 2.1.1
    		Author: WooCommerce
    
    	Woocommerce Waitlist( Back in stock notifier )
    		Version: 2.4
    		Author: 
    
    	WP-Optimize - Clean, Compress, Cache
    		Version: 3.1.11
    		Author: David Anderson, Ruhani Rabin, Team Updraft
    
    	WP Mail SMTP
    		Version: 2.8.0
    		Author: WPForms
    
    == Must-Use Plugins ==
    	Endurance Page Cache
    		Version: 2.0.7
    		Author: Mike Hansen
    
    == Elementor - Compatibility Tag ==
    	
    	Essential Addons for Elementor: Compatibility not specified
    
    == Elements Usage ==
    	
    	page : 5
    		button : 9
    		counter : 3
    		divider : 9
    		heading : 21
    		shortcode : 6
    		video : 3
    	section : 3
    		button : 3
    		divider : 12
    		heading : 15
    		icon-list : 12
    		image : 3
    	wp-post : 0
    		divider : 2
    		heading : 4
    		icon-list : 3
    		image : 1
    		wp-widget-ocean_custom_header_logo : 1
    		wp-widget-ocean_custom_menu : 1
    		wp-widget-search : 1
    		wp-widget-wcucurrencyswitcherwidget : 1
    	wp-page : 3
    		button : 3
    		heading : 4
    		image : 1
    		shortcode : 1
    		text-editor : 4
    
    == Log ==
    	
    Log: showing 20 of 342020-11-27 13:10:29 [info] elementor::elementor_updater Started 
    2020-11-27 13:10:29 [notice] Could not find Elementor/Upgrades - _v_3_0_5_re_move_space_between_widgets_to_kit callback 
    2020-11-27 13:10:29 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.5',
      'to' => '3.0.14',
    )]
    2020-11-27 13:10:31 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.5',
      'to' => '3.0.14',
    )]
    2020-11-27 13:10:33 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.5',
      'to' => '3.0.14',
    )]
    2020-12-21 18:39:00 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.14',
      'to' => '3.0.15',
    )]
    2021-01-06 18:36:16 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.15',
      'to' => '3.0.16',
    )]
    2021-01-26 18:35:50 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.16',
      'to' => '3.1.0',
    )]
    2021-01-31 18:36:50 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.0',
      'to' => '3.1.1',
    )]
    2021-03-02 18:35:09 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.1',
      'to' => '3.1.2',
    )]
    2021-03-03 18:36:34 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.2',
      'to' => '3.1.3',
    )]
    2021-03-10 18:35:27 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.3',
      'to' => '3.1.4',
    )]
    2021-04-22 18:34:58 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.4',
      'to' => '3.2.1',
    )]
    2021-04-22 18:34:58 [info] elementor::elementor_updater Started 
    2021-04-22 18:34:58 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Start  
    2021-04-22 18:34:58 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Finished 
    2021-04-22 18:34:58 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.4',
      'to' => '3.2.1',
    )]
    2021-04-26 18:39:09 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.1',
      'to' => '3.2.2',
    )]
    2021-05-05 06:36:36 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.2',
      'to' => '3.2.3',
    )]
    2021-05-27 18:35:07 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.3',
      'to' => '3.2.4',
    )]
    
    JS: showing 7 of 7JS: 2020-08-26 19:52:50 [error X 1][https://shoplalisa.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view4158\") has already been destroyed and cannot be used. 
    JS: 2020-11-12 17:49:52 [error X 1][https://shoplalisa.com/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.0.13:2:160013] Routes: <code>false</code> not found. 
    JS: 2020-11-23 14:35:07 [error X 1][https://shoplalisa.com/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.0.13:2:136726] Cannot read property \'channel\' of undefined 
    JS: 2021-01-25 08:02:41 [error X 1][https://shoplalisa.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.16:2:468096] Cannot read property \'html\' of undefined 
    JS: 2021-01-25 10:14:45 [error X 1][https://shoplalisa.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5.e1:24:19952] View (cid: \"view11186\") has already been destroyed and cannot be used. 
    JS: 2021-01-25 10:14:45 [error X 1][https://shoplalisa.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5.e1:24:19952] View (cid: \"view7611\") has already been destroyed and cannot be used. 
    JS: 2021-01-25 10:15:02 [error X 1][https://shoplalisa.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5.e1:24:19952] View (cid: \"view14355\") has already been destroyed and cannot be used. 
    
    PHP: showing 2 of 2PHP: 2020-08-31 18:36:19 [error X 1][/home1/shoplalisa/public_html/wp-content/plugins/elementor/core/debug/inspector.php::31] Uncaught Error: Class 'Elementor\Tools' not found in /home1/shoplalisa/public_html/wp-content/plugins/elementor/core/debug/inspector.php:31
    Stack trace:
    #0 /home1/shoplalisa/public_html/wp-content/plugins/elementor/includes/plugin.php(572): Elementor\Core\Debug\Inspector->__construct()
    #1 /home1/shoplalisa/public_html/wp-content/plugins/elementor/includes/plugin.php(514): Elementor\Plugin->init_components()
    #2 /home1/shoplalisa/public_html/wp-includes/class-wp-hook.php(287): Elementor\Plugin->init('')
    #3 /home1/shoplalisa/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #4 /home1/shoplalisa/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #5 /home1/shoplalisa/public_html/wp-settings.php(546): do_action('init')
    #6 /home1/shoplalisa/public_html/wp-config.php(77): require_once('/home1/shoplali...')
    #7 /home1/shoplalisa/public_html/wp-load.php(37): require_once('/home1/shoplali...')
    #8 /home1/shoplalisa/public_html/wp-login.php(12): require('/home1/shoplali...' [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2021-04-11 13:38:57 [notice X 1][/home1/shoplalisa/public_html/wp-content/plugins/elementor/includes/managers/image.php::86] Trying to access array offset on value of type bool [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    Thread Starter forumquestion

    (@forumquestion)

    The issues have now been resolved. They were simple fixes and were caused by OceanWP’s automatic theme update. Thank you

    Thread Starter forumquestion

    (@forumquestion)

    The site said that saving changes on the scripts and styles page caused a critical error, but everything seems to be ok. All of the problems are resolved now! Thank you so much

    Thread Starter forumquestion

    (@forumquestion)

    Both icons fixed. Thank you, but as mentioned the update also added white space under the footer, how do I remove it?

    Thread Starter forumquestion

    (@forumquestion)

    Thanks for your reply! The simple line icons restored my header to how it was before, but the scroll to top button and menu cart icon did not reappear after following the steps in the customizer. I cannot see any updates for OceanWP and still have not been able to remove the white space under the footer either.

    Thread Starter forumquestion

    (@forumquestion)

    @website-rob Thanks for your reply! How do I correct the HTML coding errors for these problems? As I did not change the coding to begin with, I have no idea how to restore it back to the original layout

    Thread Starter forumquestion

    (@forumquestion)

    And I just discovered the X has also changed to a much bigger size when you click on the search button in the header: https://snipboard.io/AEx2vT.jpg

    Thread Starter forumquestion

    (@forumquestion)

    Thank you so much! It worked perfectly. Do you have code that would fix these as well?
    1- https://snipboard.io/kAYPth.jpg (the large arrow)
    2- https://snipboard.io/yAOET3.jpg (white blank at the bottom of the page)
    3- https://snipboard.io/h3krg0.jpg (the missing shopping cart icon)

    I really appreciate your help so much. Thank you once again

    Thread Starter forumquestion

    (@forumquestion)

    Thank you so much for your help and the information. I’ve decided to abandon the original plan as it just has not been working and am now using this code in function.php:

    // Displaying a custom shipping notice
    add_action( 'woocommerce_checkout_before_customer_details',  'checkout_country_shipping_notice' );
    function checkout_country_shipping_notice() {
        ?>
        <style>.shipping-notice.hidden{display:none;}</style>
        <?php
        $country = WC()->customer->get_shipping_country();
        $country = empty($country) ? WC()->customer->get_billing_country() : $country;
    
        $text  = __("UK customers please read our updated shipping guidelines.", "woocommerce" );
        $class = 'woocommerce-info shipping-notice';
    
        // Hidden if United States or empty
        if( empty($country) || $country == 'US' )
            $class .= ' hidden';
    
        echo '<div class="'.$class.'">'.$text.'</div>';
    }
    
    // The jQuery code to show / hide the custom shipping notice
    add_action( 'wp_footer', 'checkout_country_script' );
    function checkout_country_script() {
        // Only checkout page
        if( is_checkout() && ! is_wc_endpoint_url() ):
        ?>
        <script src="https://unpkg.com/[email protected]/dist/sweetalert2.all.min.js"></script>
        <script src="https://unpkg.com/[email protected]/dist/polyfill.min.js"></script>
        <script type="text/javascript">
        jQuery(function($){
            var fc  = 'form.checkout',              sn = '.shipping-notice',
                bc  = 'select#billing_country',     sc = 'select#shipping_country',
                sda = 'input#ship-to-different-address-checkbox';
    
            // Function that show hide the shipping notice
            function showHideNotice(t){
                if( $(t).val() == 'US' || $(t).val() == undefined ){
                    $(sn).hide( function(){
                        $(this).removeClass('hidden');
                    });
                } else {
                    $(sn).hide( 'fast', function(){
                        if( ! $(this).hasClass('hidden') )
                            $(this).addClass('hidden');
                        $(sn).show();
    
                        // Add a Sweet alert 2 popup
                        swal({
                            title:  '<?php _e("Custom popup title", "woocommerce"); ?>',
                            text:   '<?php _e("This is the text for my popup", "woocommerce"); ?>',
                            type:   'info' // can be: warning, error, success, info or question
                        });
                    });
                }
            }
    
            // Billing and shipping country change
            $(bc+','+sc).change(function(){
                if($(sda).prop('checked'))
                    showHideNotice(sc);
                else
                    showHideNotice(bc);
            });
        });
        </script>
        <?php
        endif;
    }

    The message can only be hidden for one country. I tried adding this code for the page link into the original code and it caused a fatal error on the site: UK customers please read our updated shipping guidelines

    This is the information that I have:
    WordPress version 5.6
    Current theme: OceanWP (version 2.0.2)
    Current plugin: (version )
    PHP version 7.4.13

    Error Details
    =============
    An error of type E_PARSE was caused in line 1078 of the file /home1/shoplalisa/public_html/wp-content/themes/oceanwp/functions.php. Error message: syntax error, unexpected 'https' (T_STRING), expecting ')'

    I’ve since taken away the part that caused the error, so the message is not linked, but I am still trying to find out how to add a link in the checkout message.

    Thread Starter forumquestion

    (@forumquestion)

    Sorry, I’m using WooCommerce. The links didn’t help, but I need the message to appear on the checkout page which is the only page that the visitor can select their country.
    I want the message to say something like: Important notice for UK orders only: Please read here <– with the word “here” as a clickable link.

    For additional information this is exactly what I am trying to achieve: https://www.businessbloomer.com/woocommerce-show-message-after-state-selection-checkout/
    https://www.firstwp.com/woocommerce-show-message-after-country-selection-checkout/

    Both of the codes in these links worked on my site, but appeared for all countries instead of just one. It’s probably just a few simple changes in the code, but the functions.php folder will not save any additional changes that I have tried adding to the above codes (probably because they were wrong). Any help is appreciated. Thank you.

    Thread Starter forumquestion

    (@forumquestion)

    ok, just a quick update, but I clicked on the oceanwp theme support and it re-directed me back here to the wp forums. Elementor only seems to have a Facebook group for free users which I have written in before, but none of the users seemed to know how to fix this. Do you have the contact links for these support teams?

    Thread Starter forumquestion

    (@forumquestion)

    Alright, I will try to contact the OceanWP support team. Thank you!

    Thread Starter forumquestion

    (@forumquestion)

    I still have no idea why switching the currencies caused this issue, but I managed to fix it by saving changes (again) to all settings on PayPal and re-entering all of the information on the PayPal checkout plugin setting. All orders are successfully coming through now. Thank you so much for your help!

    Thread Starter forumquestion

    (@forumquestion)

    An update: the orders do not change to processing anymore. My test payments from yesterday evening are all still on hold. I reset my PayPal API Credentials and added the new API Credentials to the PayPal Checkout plugin and it’s still not processing payments. I am hoping to fix the problem asap, so that I can accept orders again and start my black friday sale. Please let me know if you have any advise on how to fix this.

Viewing 15 replies - 1 through 15 (of 19 total)