fscode
Forum Replies Created
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Hi there!
Could you record a video using any screen recorder like https://www.screencast.com/ to record the entire process of adding accounts and send the video link to [email protected] so that we can investigate the issue easily?
Best Regards,
FS Poster.Hi there!
We are so grateful for your kind words, and thanks for sharing your review with us.
Best Regards,
FS Poster.Please contact us via email at [email protected] and provide some screenshots. Our support team will help you as soon as possible.
Best Regards,
FS Poster.Have you deleted the plugin from the WordPress Plugins menu? It should clean the website from the plugin.
Best Regards,
FS Poster.Forum: Fixing WordPress
In reply to: Plugin installationHi there!
If you have valid support, please create a ticket at https://support.fs-code.com. Our support team will help you as soon as possible. If not, email us at [email protected] and provide the purchase code.
Best Regards,
Booknetic.Hi there!
The lite version does not support WP scheduled posts. You can use the Pro version to share the WP scheduled posts.
Best Regards,
FS Poster.@supertrooper2 The App method only supports fetching comments so you need to add the account to the plugin using the App method. You can create an App using the doc: https://www.fs-poster.com/documentation/facebook-personal-app-method-fs-poster-wordpress-plugin
If you have any other questions, please create a ticket at https://support.fs-code.com Our support team will help you as soon as possible.
@bibliata the plugin has a built-in standard App that customers do not need to create an App to use the plugin. You just need 3 clicks to add the account and all comments will be fetched from shared posts to WordPress posts.
Best Regards,
FS Poster.Yes, The FS Poster Pro version can share your posts to your groups three times a day
and import into our WP blog all comments under these posts.You can be sure that these features will be available on your website after installing the FS Poste plugin. If not, we will refund you.
Best Regards,
FS Poster.Hi there!
The issue has been fixed and there is no issue with importing Facebook comments in the Pro version.
App method supports importing comments. You can use the Standard App or your App.
There is no risk of overloading the _db_ with millions of rows.
Best Regards,
FS Poster.Hi there!
You can be sure that the plugin does not have this kind of issue. It was caused by the Yoast Duplicate post on the customer’s website and after the correct configuration of the Yoast Duplicate post plugin, the issue is fixed.
Best Regards,
FS Poster.If it is a Pro version-related question, please create a ticket at https://support.fs-code.com or contact us via email at [email protected] and provide your purchase code. Our support team will help you as soon as possible.
Best Regards,
FS Poster.Hi there!
Please let us know whether you are using the lite version or the Pro version.
Please also let us know what raws or tables are deleted so that we can investigate them.
Best Regards,
FS Poster.Luckily, it is not late. You can continue the pro version whenever you want.
Best Regards,
FS Poster.Hi there!
Thanks for your review. We would love to hear more about your experience so we can use your feedback to develop the plugin.
You do not need to spend any time sharing posts on social networks. The plugin does this automatically. You just need a few seconds to add the account to the plugin once. Here is a video demonstration ( The video is from the Pro version but the sharing process is the same): https://youtu.be/-bWJVhboqPc
How did you use the plugin that it took more time?
Best Regards,
FS Poster.Hi there!
Unfortunately, no. You cannot remove the branding with the lite version. The Pro version provides a feature to change it to your own brand.
Best Regards,
FS Poster.